American airlines executive platinum desk phone number

Qualify for status with Loyalty Points

Loyalty Points are the new way to reach AAdvantage® status. You’ll qualify for status based on the Loyalty Points posted to your account for the 12-month period starting on March 1 of each year.

You’ll earn Loyalty Points as you earn eligible AAdvantage® miles whenever you fly, use an AAdvantage® credit card for purchases, or earn eligible miles with AAdvantage® partners. One eligible AAdvantage® mile equals one Loyalty Point.

Loyalty Points needed to earn status

QualificationAAdvantage Gold®
oneworld® Ruby
AAdvantage Platinum®
oneworld® Sapphire
AAdvantage Platinum Pro®
oneworld® Emerald
AAdvantage Executive Platinum®
oneworld® Emerald
Loyalty Points 30,000 75,000 125,000 200,000
  • Read more about Loyalty Points Opens another site in a new window that may not meet accessibility guidelines.
  • AAdvantage® credit cards

Upgrades

On AmericanAAdvantage Executive Platinum®AAdvantage Platinum Pro®AAdvantage Platinum®AAdvantage Gold®
Unlimited, auto-requested complimentary upgrades1 available available available available
Complimentary upgrades on award tickets available Not available Not available Not available
Complimentary upgrade for 1 companion traveling with you on the same flight available available available available
Upgrades confirmed before departure
(as early as)
100 hours 72 hours 48 hours 24 hours

1Upgrades are valid on American marketed and operated flights, within and between the U.S. (including Hawaii) and between the U.S. and Canada, Mexico, the Bahamas, the Caribbean, Bermuda and Central America (based on availability). Upgrades are valid from the Main Cabin to the next class of service.

Complimentary upgrades

Upgrades on Alaska Airlines

AAdvantage Executive Platinum® and AAdvantage Platinum Pro® members receive complimentary upgrades on Alaska Airlines. Upgrades will be confirmed as early as 120 hours before departure, if seats are available.

AAdvantage® status benefits on Alaska Airlines

Loyalty Choice Rewards

You’ll receive the option to choose from a variety of rewards that enhance your experience such as a systemwide upgrade, an award discount, Admirals Club® One Day Passes and more when you qualify for AAdvantage Platinum Pro® status and fly 30 eligible segments.

Track your progress toward reaching these reward levels in your account. Once you reach these goals, your reward choices will be available in your wallet.

  • Loyalty Choice Rewards
  • Your account

Mileage bonuses

BenefitsAAdvantage Executive Platinum®AAdvantage Platinum Pro®AAdvantage Platinum®AAdvantage Gold®
Status mileage bonus 120% 80% 60% 40%
Status mileage bonus This content can be expanded

Benefits at the airport

BenefitsAAdvantage Executive Platinum®AAdvantage Platinum Pro®AAdvantage Platinum®AAdvantage Gold®
Priority through the airport at check-in, security and boarding available available available available
Free checked bags 3 3 2 1
Priority bag delivery available available available Not available
Same-day standby priority available available available available
Complimentary same-day flight change available available Not available Not available
Discounted Admirals Club® membership available available available available
More information about benefits at the airport This content can be expanded

Reservation assistance, special benefits and more

BenefitsAAdvantage Executive Platinum®AAdvantage Platinum Pro®AAdvantage Platinum®AAdvantage Gold®
Exclusive service desk available available available available
Complimentary preferred seats* available available available available
Complimentary Main Cabin Extra seats* available available available Within 24 hours of departure
Guaranteed availability in the Main Cabin available Not available Not available Not available
Waitlist priority for purchased First or Business Class available Not available Not available Not available
Complimentary alcoholic beverage and snack in the Main Cabin available Not available Not available Not available
Exclusive partner offers available available available available
More details on reservation assistance, special benefits and more This content can be expanded

Award travel benefits

BenefitsAAdvantage Executive Platinum®AAdvantage Platinum Pro®AAdvantage Platinum®AAdvantage Gold®
Expanded award seat availability on American Airlines available Not available Not available Not available
Special discounts on hotel and car awards available available available available
More information about award travel benefits This content can be expanded

Alaska Airlines benefits

Our West Coast International Alliance gives AAdvantage® status members access to even more benefits when flying on Alaska Airlines. This includes the benefits you enjoy when flying on Alaska as a member of the oneworld® alliance.

AAdvantage® status benefits on Alaska Airlines

JetBlue benefits

Our Northeast Alliance gives AAdvantage® status members access to even more benefits when flying on JetBlue.

AAdvantage® status benefits on JetBlue

oneworld® benefits

oneworld® benefits2AAdvantage Executive Platinum® / oneworld® EmeraldAAdvantage Platinum Pro® / oneworld® EmeraldAAdvantage Platinum® /
oneworld® Sapphire
AAdvantage Gold® / oneworld® Ruby
oneworld® priority check-in and standby available available available available
oneworld® priority boarding available available available Not available
oneworld® priority security available available available Not available
oneworld® partner lounge access3First and Business Class and frequent flyer lounges First and Business Class and frequent flyer lounges Business Class and frequent flyer lounges Not available
oneworld® preferred or pre-reserved seating4 available available available available
oneworld® complimentary bags5Total of 3 bags on American Total of 3 bags on American Total of 2 bags on American Total of 1 bag on American

oneworld® airline partners

*Offered based on available space

2oneworld® benefits are available only to passengers on scheduled flights that are both marketed and operated by a oneworld® member airline (marketed means that there must be a oneworld® member airline flight number on your ticket).

3For a limited time, qualifying international flights include flights between the U.S. and Canada, the Caribbean and Mexico. Includes customers on qualifying departing international flights marketed and operated by American or a oneworld® airline (regardless of cabin). Standard AAdvantage® member access to American Airlines lounges excludes (regardless of status or class of service) flights within North America or between the U.S., Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Caribbean. Access to Qantas Domestic Business Lounges excluded.

4Based on the individual policy of the oneworld® airline operating the flight.

5Free checked bags apply, based on the member's status, for members and guests traveling on the same reservation (excluding group reservations) on itineraries marketed and operated by American Airlines. If the standard cabin allowance is higher than the number of free checked bags for your status, then the standard cabin allowance applies. Free checked bags may not apply to codeshare flights operated by our partners. Visit the website of the airline operating your flight for details.

Other airlines

World of Hyatt benefits

AAdvantage® status members earn 1 AAdvantage® base mile per dollar spent on eligible Hyatt properties.

Link your accounts today

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AAdvantage® program updates

What is American Airlines Platinum desk phone number?

For reservations, upgrade purchases and requests, award claims, AAdvantage account inquiries and customer service, call the Platinum Service Desk at 800.843. 3000.

What is executive platinum on American Airlines?

Executive Platinum is the highest public elite status tier in the AAdvantage program. It is below ConciergeKey, an invite-only level, and above Platinum Pro. The perks of American Airlines Executive Platinum status include: Complimentary upgrades within the U.S., Canada, Mexico, and the Caribbean.

How do I get a person on the phone at American Airlines?

In the U.S., please contact American Airlines or American Eagle at 800-433-7300 for further information. If assistance is needed in Spanish, you may dial 800-633-3711.

How do you get American Executive Platinum?

To earn American Airlines Executive Platinum, an AAdvantage member must earn 200,000 Loyalty Points in a status qualification year. That qualification period runs from March 1 to the end of February of the following year. This is a simplification from the previous elite status earning system.