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FREQUENTLY ASKED QUESTIONS
More frequently asked questions
Contact UsWe want to hear from you! Contact Options The store will not work correctly in the case when cookies are disabled.
E-mail onze klantenserviceVul het onderstaande formulier in en we nemen zo snel mogelijk contact met je op. Op dit moment is het drukker dan normaal. Het kan daarom tot 5 werkdagen duren voor we contact met je opnemen. Alvast bedankt voor je geduld! * Verplichte velden How do I contact Bath and Body Works online?You may update or modify your billing- and shipping-related information, and other account information, by logging onto our Services (e.g., Your Account on bathandbodyworks.com) or by calling us at 1-800-756-5005.
Does Bath and Body Works still send coupons?We do our best to send you special offers on products that you'll love. We send a variety of mailers, so the coupons in your mailbox may not be the same as what your friends and neighbors get. In fact, you may get a coupon when they don't and they may get one when you don't.
How do I email Bath and Body Works?Help us fight fraudulent email requests that make reference to Bath & Body Works by forwarding them (without altering the subject line) to us at [email protected].
Can you return something to Bath and Body Works?The company states that customers can return “anything, anytime for any reason,” at its namesake or White Barn store banners and receive a full refund, but products are subject to the terms of its returns policy.
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