Can apartments charge pet fee for emotional support animals

In order to  qualify to have an emotional support animal one must be prescribed an emotional support animal by a licensed mental health professional.  The Fair Housing Act (FHA) call for modification of (no pets) policies for emotional support animals.

The Fair Housing Amendments Act of 1988 requires the landlord/property manager to make a reasonable accommodation to their policies and procedures allowing the tenant to  have the emotional support animal.  At USA Service Dog registration we have helped thousands of families qualify for emotional support animal for their families.

What Does the Emotional Support Animal Law Allow?

In most cases landlords will accommodate an Emotional Support Animal but there are certain cases where they may not. Below are some examples where they may not accommodate your emotional support animal.

  • If the building has four or less unit and the landlord occupies one of the units
  • Both hotels and motels do not fall under the Fair Housing Act for ESA’s and are considered public places and fall under the American Disability Act and are only required by law to accept service animals.
  • Private Clubs
  • Single family housing sold or rented without a real estate broker.

How Do I Get an Emotional Support Letter

At USA Service Dog Registration we have helped thousands of families qualify for emotional support animals.  You can simply qualify by filling out our online form and one of our licensed therapists will review your case and issue an emotional support letter.

What if My Landlord Wants to Verify my ESA?

One of the benefits of working with USA Service Dog Registration is we will have your file online that can be retrieved 24/7 by simply inputting your 10-digit registration number in addition to receiving a prescription from one of our licensed therapists.  These laws require your landlord or airline to accept the letter and other credentials you receive from USA Service Dog Registration.  If the Landlord doesn’t want to accommodate your emotional support animal they are discriminating against a disabled person and are in violation of federal law.

You can Download the Federal Law By Clicking Button Below

Housing Landlords and Managers Can’t do the Following:

  • They can’t require that the ESA animal performs a certain task like a service animal
  • They can’t require a pet deposit or fee for accommodating the emotional support animal, even when the landlord or manager requires other tenants to pay a pet deposit.
  • Inquire about the extent of the person’s disability, or ask for detailed medical record.
  • The landlord or manager cannot refuse to accommodate your animal because their insurance policy won’t allow a species, breed or weight limit of the ESA.

Can I be evicted for violating my lease's pet policy?

Yes, unless your pet is an assistance animal. Under Texas law, you can be evicted for violating any part of the lease agreement. Keeping any pet that is not allowed under the lease, even temporarily, may violate the lease. Violating the lease with an unauthorized pet can be grounds for eviction.

What is an assistance animal?

An assistance animal is not considered a pet and is either (1) a service animal or (2) an emotional support animal.

Service animals are defined as dogs that are trained to do work or perform tasks for people with disabilities.

Emotional support animals (ESA) are animals that provide companionship to an individual with a mental or psychiatric disability. The individual seeking the ESA must have a disability that can be verified by a doctor. ESAs do not need specialized training nor do they need to be certified. According to the Fair Housing Act, all you need is a note from your doctor saying that you have a disability and need the ESA.

Must my landlord allow my assistance animal?

Generally, yes. The assistance animal is a "reasonable accommodation" under the Fair Housing Act (FHA). Even if the landlord does not allow pets, the landlord may violate the FHA if they do not make an exception for an assistance animal. Note, though, that the landlord does not have to allow an animal if doing so would cost the landlord a lot of money or if the property would need to be extremely altered. 

What is a reasonable accommodation request?

A reasonable accommodation request is when a tenant with a disability asks the landlord to make an exception to the rules so that the tenant can use and enjoy the rental property just like everyone else. Requests can be verbal or written. There are no specific words that must be included in a request.

A request for the assistance animal may include, for example:

  • A request to have an assistance animal even though there is a no pets policy,
  • A request to not have to pay a pet deposit or fee, or
  • A request to remove any other rule as to an assistance animal.

When can a landlord deny my assistance animal?

According to the U.S. Department of Housing and Urban Development (HUD), there are only two questions that a landlord should consider when a tenant asks to be allowed an assistance animal:

  1. Does the tenant have a disability?
  2. Does the animal perform tasks for the tenant or provide emotional support in a way that helps with the tenant’s symptoms?

A "no" answer to either of the questions means that the landlord does not have to allow the assistance animal. If the answer is "yes" to both, then the Fair Housing Act usually requires the landlord to allow the animal.

However, there are times where a landlord can deny a legitimate assistance animal. According to HUD, the landlord may refuse to allow an assistance animal when:

  • Allowing the animal would impose too much of a financial and administrative burden,
  • Allowing the animal would require an extreme change to the rental property, or
  • The assistance animal is dangerous and would be a threat to the health or safety of others.

How do I prove that I need an assistance animal?

Landlords can require tenants to provide a doctor's note that says they are disabled and need the animal. Documentation from a physician, psychiatrist, social worker, or other mental health professional should say that the tenant has a disability and that the animal will provide disability-related assistance or emotional support.

However, a landlord may not ask for information about how severe the disability is, demand medical records, or request any other medical details.

Additionally, landlords can ask the tenant to show that their animal is healthy and vaccinated.

Is my landlord allowed to charge fees for my assistance animal?

No. It is unlawful for landlords to (1) charge additional rent, (2) demand a pet deposit, or (3) charge any fees whatsoever for an assistance animal. The Fair Housing Act guarantees this protection. You are still responsible for any damage the animal does to the property.

Can a landlord refuse an assistance animal based on breed?

No. Service and emotional support animals can be any breed or size. However, the landlord may prohibit an animal if it is dangerous to others.

Do I have to let my landlord know that I have an assistance animal before signing a lease?

No. You may tell the landlord before or after you sign your lease.

Can I be evicted for violating my lease's pet policy if my pet serves as an assistance animal?

No. Federal law does not allow your landlord to evict you for having a service or emotional support animal.

My landlord won't allow my assistance animal. How do I file a complaint?

If you believe your landlord unlawfully denied a request for an assistance animal, you can file a complaintwith the Office of Fair Housing and Equal Opportunity.

More Information

Can a landlord charge a pet deposit for an emotional support animal in Georgia?

Landlords are also never allowed to charge a fee or deposit when it comes to emotional support animals. The only way to qualify for an emotional support animal in Georgia is by obtaining an ESA letter from a Georgia licensed healthcare professional.

Can a landlord charge a pet deposit for an emotional support animal in Texas?

No. It is unlawful for landlords to (1) charge additional rent, (2) demand a pet deposit, or (3) charge any fees whatsoever for an assistance animal. The Fair Housing Act guarantees this protection. You are still responsible for any damage the animal does to the property.

When can a landlord legally reject an ESA in Florida?

One of the only ways that could make a landlord deny an emotional support animal is if it is a threat to another animal or tenant.

Is it illegal to deny an emotional support dog in Florida?

(2) REASONABLE ACCOMMODATION REQUESTS. —To the extent required by federal law, rule, or regulation, it is unlawful to discriminate in the provision of housing to a person with a disability or disability-related need for, and who has or at any time obtains, an emotional support animal.

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