Circle k lead customer service representative job description

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Circle k lead customer service representative job description

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Phoenix, AZ | Full Time

2 Days Ago

Job Description

Store 2706640: 620 E Carefree Hwy, Phoenix, Arizona 85085

Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
 

As a Lead Customer Service Representative, you will enjoy:  

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program.  You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.  Provide regular and predicable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!


You are good at:

  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions
  • Leading a team of employees
  • Entry level employee supervision

Great if you have:

  • Retail and customer service experience
  • Entry level management experience
  • Sales associate or cashiering experience
  • High School Diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements:

  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands.  This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.  Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

In English

In Spanish

Company Overview

  • Website circlek.com
  • Headquarters ORLANDO, FL
  • Size 15,000 - 50,000
  • Founded 1951
  • Type
  • CEO
  • Revenue $10B - $50B
  • Industry Retail & Wholesale
  • About circle k
  • Circle K is part of the global convenience and fuel retailer Alimentation Couche-Tard Inc., a leader in the convenience store industry. More than 90,000 people work under the Circle K banner which regroups a network of more than 10,500 stores in 27 countries. Welcoming millions of clients every day, Circle K stores offer a broad mix of food products, premium coffee, beverages, other merchandise and services and motor fuel. The banner also regroups commercial fuel wholesaling activities in Europe. For more information about Circle K, please visit www.circlek.com. To discover opportunities to gr ... ow with us in your career, visit: www.workwithus.circlek.com More

Skills for Lead Customer Service Representative -2706640

The job skills required for Lead Customer Service Representative -2706640 include Customer Service, Life insurance, Thinking Quickly, Customer Care, Coordination etc. Having related job skills and expertise will give you an advantage when applying to be a Lead Customer Service Representative -2706640. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead Customer Service Representative -2706640. Select any job title you are interested in and start to search job requirements.

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Career Path for Lead Customer Service Representative -2706640

The following is the career advancement route for Lead Customer Service Representative -2706640 positions, which can be used as a reference in future career path planning. As a Lead Customer Service Representative -2706640, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead Customer Service Representative -2706640. You can explore the career advancement for a Lead Customer Service Representative -2706640 below and select your interested title to get hiring information.

How to Become a Lead Customer Service Representative

If you are interested in becoming a Lead Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Lead Customer Service Representative for your reference.

Step 1 Understand the job description and responsibilities of a Lead Customer Service Representative

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What is a lead customer service representative?

A lead customer service representative is responsible for managing a group of customer service staff to assist in daily operations and help with customer issues. Lead customer service representatives manage high-level customer complaints and provide immediate resolution and disputes.

What are the duties and responsibilities of a customer service representative?

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.