Credit union checking account for bad credit

How do I view transaction information?

You can find this information by logging in to Online Banking, Mobile Banking, or using 24-Hour Telephone Banking.


How do I set up direct deposit? 

The direct deposit letter can be printed and sent to you to give to employer. Call the Member Contact Center at 800-451-4292 or visit a branch.  Auto pay is also set up through the Member Contact Center or by visiting a branch. You can use Online Banking to set up scheduled payments or recurring external transfers.


How do I activate my Platinum Debit Mastercard?

Call the phone number on the sticker on the front of the new card or call Credit Union ONE Member Contact Center at 800-451-4292 or visit any Credit Union One branch.


What do I do if I have overdrawn my account? 

If you are enrolled in overdraft protection, you will be assessed a $25.00 fee per transaction when this service is used.

Please contact us to review the Opt-In form. This will allow you to extend the overdraft service to include ATM and non-recurring debit card transactions.


How do I open a checking account?


How do I order checks? 

After your first checkbook order has been successfully placed and received, you may then place successive orders online through Online Banking. Once signed in, select Checking, and Order Checks.  Make sure you are allowing "pop-ups" for this process.


How do I set my PIN?

To change your pin, call our PIN NOW number 888-886-0083 and follow the prompts.  Or visit any Credit Union ONE ATM.


How do I get a new Platinum Debit Mastercard?

Replacement debit cards can be instant-issued at the branch; fee is $5.00.  Requests over the phone or via email/chat for replacement debit cards will be delivered via USPS; fee is $5.00.  Requests over the phone, email/chat for Rush Order replacement debit cards will be delivered via FedEx; fee is $30.00.


How do I report fraud on my account?

Visit any Credit Union ONE branch or call the Member Contact Center at 800-451-4292.


How do I enroll in overdraft protection?

Please contact us to review the Opt-In form. This will allow you to extend the overdraft service to include ATM and non-recurring debit card transactions.


How do I verify if a check has cleared?

Verify if checks have cleared by using Online Banking, Mobile Banking, 24-Hour Telephone Banking, by calling our Member Contact Center at 800-451-4292 or by visiting a branch.


How do I open an account online?

Credit Union ONE now offers online account opening and funding. You can open an account online and fund it with a bank checking or savings account or a credit or debit card.


Can my child become a Credit Union ONE Member? 

Our Youth Accounts page explains all the details about options for youth members. 


What information do I need to provide my employer to set up direct deposit?

Please give your employer your 10-digit account number (not your member number) along with the routing number of 272479841. If your employer requires a letter, please contact us at 800-451-4292 or stop by a branch.


Can I place a stop payment on a check?

Call the Member Contact Center at 800-451-4292, visit a branch or use Online Banking. Members can contact Member Contact Center to place a stop payment on a check(s) for a $30.00 fee. The check number, amount, and payee information are needed to stop payment. There is no fee to stop a bill pay check. Stop payments can also be processed through Online Banking by going to the Checking tab and clicking on stop payment on a check.


How do I dispute an ACH/automatic payment?

Members can submit a dispute request for an ACH/ Auto Pay that they did not authorize by contacting Credit Union ONE at 800-451-4292 or visiting any Credit Union ONE branch. If doing this in person, you need to report the activity with the proper form attached with the transaction information. This form is then sent to Accounting Department for processing.


How do I release a check with a hold? 

Call the Member Contact Center at 800-451-4292 or visit any Credit Union ONE branch. [links to Branches] Holds may be placed on deposits from 2-7 business days. Business days do not include Saturday, Sundays, or holidays. The first $225 will be made available on the same day you make the deposit. If you need funds from a deposit right away, you should ask us when the funds will be available.


What is the minimum amount to open an account?

There is no minimum to open a Cash Back Checking account. You'll need $25 to open a Basic Checking account. There is no minimum for savings accounts.


There is a deduction for an insurance premium on my account that is not mine?

Members can submit a dispute request for an ACH/ Auto Pay that they did not authorize by contacting Credit Union ONE at 800-451-4292 or visiting any Credit Union ONE branch. If doing this in person, you need to report the activity with the proper form attached with the transaction information. This form is then sent to Accounting Department for processing.


My checks were lost / stolen what can I do?

Call the Member Contact Center at 800-451-4292, visit a branch or use Online Banking. Members can contact Member Contact Center to place a stop payment on a check(s) for a $30.00 fee. The check number, amount, and payee information are needed to stop payment. There is no fee to stop a bill pay check. Stop payments can also be processed through Online Banking by going to the Checking tab and clicking on stop payment on a check.


What is your routing number?

Our routing number is 272479841. Sign up for direct deposit by providing this number and your 10-digit account number to your employer. If the information is needed in writing, we are able to provide a direct deposit letter.


Can I transfer from a Basic Checking to a Cash Back Checking account?

Basic checking members are eligible to apply for Cash Back Checking once Basic Checking is maintained in good standing for 12 months.


How can I get overdraft protection on my checking account?

Members can opt in to REG E for overdraft protection for their debit card transactions. If funds are not available in the member's account when the card is swiped, the transaction will be approved and will overdraw the account for a $25.00 fee. Members can opt in or opt out at any time.


How does Credit Union ONE protect my debit card transactions from fraud?

  • Credit Union ONE is committed to protecting your accounts and monitors all debit transactions for fraud 24/7. If fraud or unusual activity is suspected, our automated  fraud alerts allow you to instantly respond to suspected fraud on your account via text, Digital Voice or email.


Who do I send a request to for a Verification of Deposit?

Verification of Deposits are processed by the Admin Services department. Members and merchants can fax the VOD form directly to the Admin Services Department, or mail to Credit Union ONE, 400 E. Nine Mile Rd., Ferndale, MI 48220.


How many Reward Points will I earn for every dollar I spend?

Earn 1 point for every $3 spent with your Cash Back Checking Account Platinum Debit Card.


What can my Reward Points be redeemed for?

Rewards Points can be redeemed for merchandise, gift cards, travel services and cash.


I'm a student. Is there anything special for me?

Yes, if you are under the age of 24, there is no monthly maintenance fee for the Cash Back checking account. Also, you will receive all standard benefits, which include earning cash back against certain debit card transactions.


What happens to my points if I close my account?

Points, if eligible, may be redeemed by you and paid to the account the day you close your account. Your accounts must be in "good standing" to redeem your points. Rewards and points are not paid and are forfeited if account is closed by Credit Union ONE for any reason.


Do my Rewards Points expire?

Points will accrue over four calendar years and will expire on a first-in-first-out basis annually; points earned in calendar year one will expire on the last day of the calendar year four.  Thus, points earned in 2021 will expire December 31, 2024; Points earned in 2022 will expire December 31, 2025.


How can I see and redeem my Rewards Points?

Check and redeem Debit Rewards points in Online or Mobile Banking through the Debit Rewards Widget.
 


What bank can you open a checking account with bad credit?

Comparison of Leading Accounts Available to People With Bad Credit.
Bank of America Safe Balance Checking Account. This Bank of America account has a $4.95 monthly fee. ... .
Wells Fargo Clear Access. This Wells Fargo account has a $5 monthly fee and no personal checks can be written..
Go Bank. ... .
Chime. ... .
Varo. ... .
Dave. ... .
Albert. ... .
Acorns..

Do credit unions check your credit to open an account?

Credit Unions may run credit checks when you apply to join. However, your score won't necessarily determine whether you'll be approved for membership. Instead, it may dictate which services you're eligible for.

Do credit unions check credit score?

Applying for a Loan at a Credit Union You'll need to submit your personal ID information, including Social Security number, so the credit union can check your credit score and credit report.

Do you need a good credit score to open an account at a credit union?

Fortunately, credit unions will generally let anyone join who qualifies regardless of credit. Rather than basing eligibility for an account on someone's credit, a credit union will usually base it on a person's demographics. Different credit unions serve different communities.