Hilton garden inn new york times square central reviews

The hotel offers 282 guest rooms neatly tucked along the narrow hallways of the building's 36 floors. Unlike the lobby and restaurant, which are warm and inviting, the rooms are bland and cold in their design -- somewhat of a disappointment considering the hotel's colorful location. Still, they're contemporary in style, and feature king, queen, or two double beds finished neatly with white linens and ivory leather headboards. 

The main piece of furniture is a cohesive dark brown wood unit that incorporates the desk with ergonomic chair (a nice splurge), TV, and armoires, which take the place of closets and offer just enough room to hang a coat and a couple of out-on-the-town outfits. The nightstands by the bed blend are attached to the headboard panel. Modern amenities are impressive for this caliber of hotel, and include 50-inch flat-screen TVs (possibly the largest we've seen at a mid-range property), Keurig coffeemakers, mini-refrigerators, microwaves, adjustable lighting, and Wi-Fi with secure remote printing to the hotel’s business center.

Bathrooms are awash in neutral tile and stone countertops with glass shelving to display and store toiletries, plenty of white towels, and Neutrogena bath products. Large vanities offer storage below and glass enclosed showers are large enough to turn around, with bathrooms in some of the corner rooms offering voyeuristic-worthy windows that look out to Times Square.

All of the rooms have large, floor-to-ceiling windows framed in silvery steel. Some, especially those on the corners of the building, feature fabulous city skyline or Times Square views (including views of the New Year’s Eve festivities and midnight ball drop).

Room options

About this area

New York

Located in New York, Hilton Garden Inn New York Times Square North is in the city center. Rockefeller Center and Grand Central Terminal are notable landmarks, and travelers looking to shop may want to visit Times Square and 5th Avenue. American Dream and Bronx Zoo are not to be missed. Guests love the hotel's central location.

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What's nearby

  • Times Square - 4 min walk

  • Rockefeller Center - 6 min walk

  • Broadway - 6 min walk

  • Bryant Park - 7 min walk

  • Central Park - 15 min walk

Getting around

  • 47 - 50 Sts - Rockefeller Center Station - 4 min walk

  • Grand Central - 42 St. Station - 10 min walk

  • John F. Kennedy Intl. Airport (JFK) - 44 min drive

Restaurants

  • Gaby - 2 min walk

  • Butter Midtown - 2 min walk

  • Xi'an Famous Foods - 3 min walk

  • Cock & Bull - 3 min walk

  • Sophie's Cuban Cuisine - 3 min walk

About this property

Hilton Garden Inn New York Times Square North

3-star hotel near Grand Central Terminal

A short walk from Rockefeller Center and Times Square, Hilton Garden Inn New York Times Square North provides a terrace, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.

You'll also enjoy perks such as:

  • Self parking (surcharge), a 24-hour front desk, and an elevator
  • A front desk safe, free newspapers, and multilingual staff
  • Laundry services, a gift shop, and tour/ticket assistance
  • Guest reviews give top marks for the overall value and central location

All 196 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property.

  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 47-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

Chinese (Mandarin), English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Safety measures

This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (USD 50 per day)

Food and drink

  • 1 restaurant

  • 1 bar

  • Room service available

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds

  • Laundry facilities

  • Microwave

  • Refrigerator

Conveniences

  • Elevator

  • Free newspapers in lobby

  • Front-desk safe

  • Gift shop/newsstand

Guest services

  • 24-hour front desk

  • Dry cleaning service

  • Housekeeping (on request)

  • Laundry facilities

  • Multilingual staff

  • Tour/ticket assistance

Business services

  • 24-hour business center

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (select rooms)

  • Bathroom emergency pull cord

  • Braille signage

  • Grab bar near toilet

  • In-room accessibility (select rooms)

  • Phone accessibility kit

  • Roll-in shower (select rooms)

  • Stair-free path to entrance

  • Valet for wheelchair-equipped vehicle

  • Well-lit path to entrance

  • Wheelchair-accessible business center

  • Wheelchair-accessible fitness center

  • Wheelchair-accessible path to elevator

  • Wheelchair-accessible registration desk

  • Wheelchair-accessible restaurant

  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning

  • Bed sheets

  • Free cribs/infant beds

  • Pillow-top mattress

  • Premium bedding

Bathroom

  • Free toiletries

  • Hair dryer

  • Private bathroom

  • Rainfall showerhead

  • Shower

  • Towels

Entertainment

  • 47-inch flat-screen TV

  • Cable channels

  • Premium channels

Food and drink

  • Coffee/tea maker

  • Microwave

  • Refrigerator

More

  • Desk

  • Free newspapers (weekdays)

  • Iron/ironing board

  • Laptop-friendly workspace

  • Phone

  • Safe

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Policies

Check-in

Check-in from 4 PM - 6:00 AM

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay

Welcoming dogs and cats only

2 per room

Children and extra beds

Children are welcome

Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 50 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Handling fees may apply. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

CAMBRiA hotel New York Times Square

CAMBRiA New York Times Square

Cambria hotel

CAMBRiA hotel suites New York Times Square

Cambria Hotel Times Square

Cambria Times Square

Hilton York Times Square York

Cambria Hotel New York Times Square

Hilton Garden Inn New York Times Square North Hotel

Hilton Garden Inn New York Times Square North New York

Hilton Garden Inn New York Times Square North Hotel New York

Rating 5 - Excellent. 533 out of 1010 reviews" "

Rating 4 - Good. 312 out of 1010 reviews" "

Rating 3 - Okay. 91 out of 1010 reviews" "

Rating 2 - Poor. 32 out of 1010 reviews" "

Rating 1 - Terrible. 42 out of 1010 reviews" "

4.3/5

Property conditions & facilities

4/5 Good

Bryon

Business traveler

Nov 16, 2022

Liked: Cleanliness, staff & service

This was a very average stay. The entire street (as is NYC) under construction. It was clean/comfortable. When I checked in, I wasn't told there was a gym or a place for breakfast (I had originally assumed there would be, but when I arrived, there was just giant carts of Laundry shutes all over the lobby and the person checking me in did not tell me. When I left for my meeting, I saw that a room opened up with breakfast. Overall, that was a minor issue and was close to my business activities as well as Times Square. It just matched the hecticness of NYC instead of providing solace from it. I would stay here again.

Stayed 2 nights in Nov 2022

5/5 Excellent

Patricia L

Traveled with group

Nov 16, 2022

Liked: Cleanliness, staff & service, amenities

Excellent restaurant and friendly staff!

Stayed 1 night in Nov 2022

5/5 Excellent

Nicky, hialeah

Traveled with group

Nov 16, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Parking is too expensive. Other than that, wonderful!

Stayed 1 night in Nov 2022

3/5 Okay

Mabel

Traveled with family

Nov 15, 2022

Liked: Cleanliness, property conditions & facilities

It was not a Hilton experience, only in price. The room was OK, there was a leaking from the sink above in our bathroom, the AC was noisy, the hairdryer extremely noisy. There was not even water or glass in the room or lobby. We ordered a taxi from the front desk to go back to the airport and they call a taxi with no taxi registration, that overcharged us more than $30 comparing with a Lyst or Uber and the driver was texting while driving...in Manhattan, very unprofessional driver.

Stayed 3 nights in Nov 2022

5/5 Excellent

Alice

Traveled with group

Nov 15, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had the best time here! It was on the 10th floor, super quiet, with 2 queen size beds. The rooms were big enough with good storage, a microwave & mini refrigerator. The bathroom was nice with a glass door and shower. It was very enjoyable. All the staff were so sweet and considerate. The hotel was very clean and the gym was great with music, good equipment and even a Peloton! The location was great not to far away from anything with plenty of food, shopping & entertainment options all around. Also, it has a very nice restaurant attached to the hotel. I had a great stay! I would definitely come back!

Stayed 5 nights in Nov 2022

3/5 Okay

Morris Mitchell, Washington

Traveled with partner

Nov 15, 2022

Disliked: Property conditions & facilities

A pleasant enough place in a safe neighborhood, convenient to Broadway shows. But be aware that the rooms are really small. Also, in ours the coffee maker didn't work, and the heat pump didn't heat. We were shivering the whole time.

Stayed 2 nights in Nov 2022

5/5 Excellent

George

Traveled with family

Nov 11, 2022

Liked: Staff & service, amenities, property conditions & facilities

We arrived very late and was greeted by two very friendly and helpful persons. They were very informative about the hotel and offered the hotel’s assistance in whatever we needed. We were going to be checking out the next day but in need of a place to store our luggage until we could reclaim them. They were able to store our luggage which we picked up early evening that day. The hotel is just a couple blocks from the Rockefeller, a couple more blocks from Times Square. It fit our needs!

Stayed 1 night in Nov 2022

5/5 Excellent

Shannon

Traveled with family

Nov 10, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location conveniently located. Small rooms.

Stayed 3 nights in Nov 2022

4/5 Good

Laura

Traveled with family

Nov 9, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was centrally located! Room was nice and clean. We arrived early and Jaqueline was very nice and got us the room as soon as it was clean! All the staff was nice!

5/5 Excellent

Fred

Traveled with partner

Nov 9, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay and affordable