If you’re having issues connecting your watch and phone, please begin by making sure that your phone's OS version is compatible (Android 6.0+ and iOS 10.0+) and that the Wear OS by Google app is up-to-date. Show
June 29th, 2022 When you get a new phone, you'll want to start using it—stat—with all of your devices. But if you have a Samsung Galaxy® Watch, pairing it with your new Android™ or iPhone® can be tricky. Don't worry, we're here to help. At Asurion, we teach you about your tech so you can enjoy the devices that run your world, whether you want to learn how to fix a Galaxy Watch that won't turn on or how to free up space on your smartphone. Here's how to connect your Samsung Watch to your phone. How to connect your Galaxy Watch to a new Android phoneYour Galaxy Watch can only connect to one phone at a time, and the setup process involves resetting your watch, then pairing it with your new phone. Reset your Samsung Galaxy WatchResetting your watch will remove your personal data and restore the device to its default settings. So before doing anything, back up your device. Your watch may automatically back up to your phone, but if it doesn't, open the Galaxy Wearable app on your phone and tap Watch Settings > Account and Backup > Backup settings (or Back up data). Then choose what you want to back up and tap Back up. Now you're ready to reset your watch. Reset your Galaxy Watch by turning it off
When tech breaks, we fix it No matter the issue, our experts can repair your broken device fast. Make an appointment or visit your local store today. Schedule a repair Reset your Galaxy Watch by keeping your phone on
Connect your Galaxy Watch to your new phoneNow that you've reset your watch, here's how to pair your Galaxy Watch with your Android phone:
How to connect your Samsung Galaxy Watch to an iPhoneWhile Samsung Galaxy Watches work best with Samsung phones, you can connect your watch to an iPhone—but it's not a perfect system. You won't be able to use all of the watch's features, and the Galaxy Watch 4, for example, won't connect to the Galaxy Watch iPhone app. Here's how to connect your watch to an iPhone:
What to do if your Samsung Watch won't connect to your Android or iPhoneNow that you've learned how to connect your Samsung Galaxy Watch to your phone, here are a few troubleshooting tips:
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Install the "Wear OS by Google Smartwatch" app on your phone, available on the Google Play Store. On your watch, turn on Bluetooth. Open the Wear OS app on your phone and follow the initial setup.
Why is my watch not connecting to my phone?First, make sure both devices have Wi-Fi and Bluetooth enabled and are in range of each other. Then, try restarting your Apple Watch and iPhone, as well as resetting your iPhone's network settings.
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