How do i find my key tag number for planet fitness

Did you know you can reserve a spot in any of your favorite classes with a few clicks from your mobile device?

Using the ClubFitness App has never been easier. The ClubFitness App offers a variety of options for our members. In one place you can reserve a class spot, record your workouts, access all of our at-home workouts, social media, and challenges. To use the app to its full potential, you will need to link it to your MYiClubOnline account. Use the directions below to download the ClubFitness App and become part of our ClubAppers Community. 

Logging into the App

1. Download the ClubFitness App.
   • If you are an Android user, please go to your play store and type in "ClubFitness Greensboro" or click here. Install the app.
   • If you are an Apple user, please go to your app store and type in "ClubFitness Greensboro" or click here. Install the app. 
   • Once the app is installed, open it up. 
2. Click on the "Log In / Sign Up" blue Button. 
3. If you have never used the ClubFitness App before, you will need to click "create account". 
4. You will be asked for an email or xID. You can create an xID by using your phone number. 
5. If you have an account already, the app will ask you for your passcode and automatically sign you in.
6. If you are a new user to the app, you will be asked to create a passcode. Choose 4 numbers that you can easily remember and then "sign in".
7. You will be asked to enter your email and password. Confirm your password and log in. 
8. The app will take you on an App tour. Swipe through the pages for a quick description of the app and then "Go to App" located in the top right corner of the phone. 

Logging into you MYiClubOnline Account on the App
(You need this step to register for classes)

1. Once you are in the ClubFitness App, scroll down to the "My Account" Tile, located in the bottom left corner, and click. 
2. Click "Register Now" button located on the bottom left of the screen. You will need your Agreement Number to complete the next part of the process. To find your Agreement Number, you can click "Email my Agreement Number" button on the top of the page or call ClubFitness at 336-478-2660 or email us at . 
3. Enter Agreement Number, first name, last name, and zip code. Click "Continue".  Must be exactly as it appears on your agreement.  Click "Continue"
4. You will need your barcode number to complete the next part or the process. Your Barcode Number is different than your Agreement Number. To find your Barcode Number, please reference the key tag that you were given or call ClubFitness at 336-478-2660 or email us at . Enter Barcode then "Continue".
5. Next:
   
   • Type in your email.
   • Confirm your email.
   • Create a username.
   • Create a password.
   • Hit the register button. 
6. Sign in with your new user name and password. This step will link your MYiClubOnline account to your ClubFitness account. This is how you can see what classes we offer and how you can see what classes we offer and how you can reserve your spot. Once your account is linked - you are all set! 

ClubFitness App Navigation

If you are having issues signing into the app: 
(Ex. You signed up with an old email, but you now have a different one and you can't reset your password)
Please email the MYiClubOnline support team at  or call them at 1-866-992-8960! 

If you have any other issues with your MyiCLUB account:
(Ex. Your agreement number or barcode is not working)
Please call 888-827-9262 or email them at . MyiClub is run through ABC Financial and they have a great and helpful team that can get you into your account and app to register.