Nothing feels as bad as getting the proverbial black screen of death on a smartphone. It’s even harder when it’s a new Apple iPhone 11. Show
Recently, an associate faced such a problem. His iPhone 11 wouldn't turn on. We pressed the side button, and held it for 40 seconds, however, the phone just wouldn’t start. It was then that I decided to find out what triggers the problem and possible solutions to fix it. In this article, I’ll open my bag of tricks and show you some effective solutions that won’t be a waste of time. So, hang in there! Here’s all the help you need.
What Do You Do If Your iPhone 11 Won't Turn On At All?An iPhone's performance suffers when it doesn't have enough power. So, the first culprit, in this case, is your charger. More so, your iPhone data lightning cable. Solution: Evaluate the Condition of Your iPhone Charger and lightning CableStep 1You need to look for any visible signs of physical or liquid damage on your charger "head," lightning cable, and charging port. Step 2Replace your charger if the USB cable is excessively worn out. It’s also a good idea to replace it if you’ve used it for more than 2 years.
Step 3Let your iPhone charge for at least 25 minutes. It could wake up from its slumber without any help if the charger or lightning cable were the issue. If that doesn't help, you can follow the next procedures. Suspected Problem: A Firmware CrashSo far we’ve ruled out the charger or lighting cable as the problem. My tech sense tingled. Now, I suspect it’s a software issue. “Could it be a case of a firmware crash?” I asked my associate. “It’s a common issue, it’s easy to fix!” Here is how to fix it and get your iPhone 11 powered up: Solution: A Force RestartA firmware crash occurs when there’s a conflict in some of your iPhone apps and services. Your phone powers off to clear the memory in the hope of clearing the error. It usually fails to power up when the conflict remains unresolved. A force restart could be done by removing your battery, which resets your memory. Here’s how to go about it: Step 1Tap, hold and release the Volume Up Button. Repeat the same procedure with the Volume Down Button. Step 2Press and release the Power Button after you release the Volume Down Button. Hold on to it for 15 seconds or until the screen lights up with the Apple Logo. The problem will be fixed if you can get your iPhone 11 to display the Apple logo. Step 3If you don't get the screen to display the logo at first, try a few more times. If that doesn't work, then move on to the next step. Why Won't My iPhone 11 Turn On After It Died?Suspected Problem: Drained Battery + a Firmware CrushSo far, we’ve ruled out a firmware issue. However, it’s still too early to say that your iPhone 11 won’t turn on due to physical or liquid damage. The problem could be a drained battery. This could have caused a system crash just before your iPhone turned off. These steps will help you solve or at least rule out such a problem: Solution: Plug-In Your Charger then Force Restart the PhoneStep 1Connect your phone to a working outlet using an Original iPhone lightning Cable. Step 2Leave your phone plugged in regardless of whether it displays the “Charging” symbol. Let it charge for at least 10 minutes before moving to the next step. Step 3Keep it plugged in as you press and release the Volume Up Button. Then press and release the Volume Down Button. Step 4Press and release the Power Button after you release the Volume Down Button. Hold it down for 15 seconds or until the screen lights up with the Apple Logo- the recovery mode screen. These steps usually restore the iPhone 11. If you’re not out of the woods, before assuming it’s a serious hardware problem read on, as the next software solution might help you solve it. Related Reading
How Do I Reset an Unresponsive iPhone 11?The procedures given above are an excellent way of dealing with an iPhone 11 that won't turn on. At times they work, but you could still experience the same issue periodically. Other times they may work, but you might not even be able to perform essential functions on your phone. Try the following steps to hard reset an unresponsive iPhone: First Backup Your iPhone DataThe iCloud is one of my favorite iPhone utilities/services. It makes it easy for me to restore data from my old phone on to a new device. You can also use it remotely on both Mac and windows. Here are 3 ways to go about backing up your data before resetting your iPhone 11: 1. Backing up your iPhone 11 using iCloudStep 1Open your Settings app and click on Your Name. Click on iCloud, then scroll over, and click on Managed Storage. Step 2Select Backups from the drop down menu to perform a manual backup. 2. Backing up your iPhone 11 on Your MacStep 1Plug your device into your computer using an Original iPhone lightning Cable. Step 2Locate your device using the Finder Sidebar on your computer. Note: The finder sidebar is only available in macOS 10.15 and newer versions. However, you can still find it on iTuneson older versions. It does the same thing. Step 3Click on General in the Finder Window. Step 4Now, choose “Back up all of the data on your iPhone to this Mac” from the pop-up menu. Step 5At this point, it may be wise to encrypt your data and add a password. To do so, select “Encrypt local backup” and follow the steps. Step 6Select Back Up Now to finalize the process. 3. Backing up your iPhone 11 on Your Windows PCStep 1Plug your device into your Windows PC using an Original iPhone lightning cable to the PC's USB port. Step 2Open the iTunes app on your PC. When the Apple logo appears at the top left corner, click on it. Step 3Select summary Step 4Scroll down and click on Backup Now Step 5Select Encrypt local backup and input your desired password. Click on Set Password to complete the process. Step 6Go to Edit, then select Preferences to see where your backups go on your computer. You'll need them for the following procedure. Reset Your iPhone 11Have you backed up your iPhone data? That's good! Because the next step will help you deal with an iPhone 11 that won't turn on, but it will delete all your data in the process. Performing a total reset sounds intimidating. However, the following steps make it easier: Step 1Go to your Home Screen and tap on the Settings icon. Step 2Scroll down till you find and select General. Step 3At the bottom of the Menu, select Reset. Step 4Now, select Erase All Content and Settings. Step 5Finalize the process by tapping Erase now. Step 6Enter your security lock password or pattern. Step 7Scroll down to the bottom of the screen and tap Erase iPhone. Tap erase iPhone again on the prompt you’ll receive. Step 8You'll be asked to enter your Apple ID password to proceed. Enter the password and tap erase to reset your iPhone. Step 9This will take a moment, but once the rest is complete and you reinstall iOS, you'll have a new iPhone in your hands. This should also fix the power-up issues. Can I Send out an S.O.S To Apple If My iPhone 11 Won't Turn on?Apple’s customer care is Phenomenal! I’ve had pleasant conversations and received impactful solutions to some of my problems over the years. You can hit up the genius bar at your local iPhone store if these procedures don't help. Apple offers quality repair services. Sometimes, they even offer free replacements on devices and accessories, even if it's physical or liquid damage. Apple’s website also allows you to chat or mail your issues for technical support. Procedure1. Call or start a chat to get your ticket 2. Provide your Apple iPhone 11 serial number and OS version 3. State the nature and duration of the issue 4. Provide you location and any other feedback that can help them resolve it They'll work on the issue and provide solutions from their end. This may take a while. So, it helps to try out one of my solutions before seeking Apple's support. Related Reading
ConclusionI hope these tips can help you deal with an iPhone 11 that won’t turn on. If they don’t do the trick, then visit a Genius bar and let one of the helpful assistants have a crack at it. The most important thing to find out about is what's keeping your iPhone 11 out of commission. How do you reset an unresponsive iPhone 11 Pro Max?If iPhone isn't responding, and you can't turn it off then on, try forcing it to restart.. Press and quickly release the volume up button.. Press and quickly release the volume down button.. Press and hold the side button.. When the Apple logo appears, release the side button.. Why did my iPhone 11 shut off and won't turn back on?If your iPhone shuts down and won't turn on even if there's still sufficient power left, it's possibly just stuck on black screen and therefore needs a force restart. Performing a force restart forces rogue apps and system services to end and instigate system restart.
How do I turn on a dead iPhone 11 Pro Max?It's possible your iPhone 11 just looks like it won't turn on, when really it's frozen on a black screen. Quickly press and release the volume up button, then quickly press and release the volume down button, then press and hold the side button until the Apple logo appears on your iPhone's display.
Why did my iPhone 11 screen go black and wont turn on?When your iPhone is stuck on black screen, it's either due to the battery that's completely drained or it may still be alive but just couldn't get to render the actual display due to some major system flaws. That said, both the software and hardware factors can be the underlying cause.
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