LG’s front-loading washers have been at or near the top for market share for years, and feature direct drives and high efficiency use of energy, explains Repair Clinic. You can likely blame a water leak in a front-loading LG washing machine on failure at the bottom of the door seal. To fix the leak, start by ordering the correct replacement door seal for your model. You can find the model number by opening the door and looking at the rating plate above the tub. The model number will be a series of letters and numbers in a pattern that looks similar, or identical, to WT1701CV, LG’s most popular model, or WM3250HVA, the best reviewed unit.
Unplug the LG washing machine. Remove the boot clamp, which encircles the door boot seal around the tub opening, by spreading the spring at its 6 o’clock position with a flathead screwdriver or a spring expansion tool. Peel the boot seal, a wide piece of gray rubber, away from the tub opening. Set it aside.
Depress the white plastic wire connector from the door latch inside the right side of the door at the 3 o’clock position.
Open the pump filter cover at the lower left of the front panel and pull the rubber drainage tube from its white plastic clip. Pull out the housing screw to the right of the drainage screw and set it aside in a small box or can. Pull out the housing. Remove the front panel housing screw that's now revealed. Set it aside too.
Pull the washer away from the wall, and remove the screws at the rear of the top that are in two hinge-like attachments. Slide the top back about an inch, being careful of its sharp metal edges, and lift it up to remove it. Set it aside.
Return to the front upper left of the LG washer, and pull out the dispenser drawer. Depress the blue locking tab,and then slide out the drawer and set it aside. Unfasten the screws on either side of the drawer opening, which hold the control panel in place, and save them. Look at the back of the control panel for a mounting screw and remove it. Move left to right and depress the control panel mounting tabs, by hand or with the flat of a screwdriver blade, to release the panel. Set it aside.
Unfasten the upper front panel mounting screws now uncovered by removal of the control panel. Lift the front panel up and out. Loosen with pliers the clamps on the steam and circulation hoses revealed at the 12 o’clock position above the tub. Lift the clamps up, and pull the hoses off their ports on the upper part of the seal. Bend down to the lower seal port. Similarly loosen the clamp to the drain tube; press it down and pull the hose off the drain tube.
Remove the tub boot clamp, a large piece of thin metal, with the screwdriver or spring expansion tool. Peel the original boot seal off the outer tub.
Pull the original steam and circulation nozzle, a bright orange plastic unit, from its port or ports on the old seal. Press it into the port or ports on the new seal until it snaps into place. Rub liquid dish soap into the groove of the seal for lubrication.
Press the groove over the lip of the tub at its top, with the seal’s indicator arrow, found in line with the nozzle, pointing up and aligned with a matching arrow on the tub at 12 o’clock. Work the seal into place around the entire tub opening.
Place the original tub boot clamp over the seal, with the spring at the top of the tub. This is the most challenging part of the task. If you don’t have a spring expansion tool, which makes the work easier, work with an assistant or with two flathead screwdrivers. Work the band into place manually, and gently work with the screwdrivers to lever the band into place, just as you would use tire levers on a bicycle tire to gradually work the seal into place.
Reverse your steps to reassemble the LG washer, by attaching the hoses and clamps, front panel, control panel, dispenser drawer, main top, pump filter housing, drainage tube, door latch wire connector, door lip seal and boot clamp.
Plug the LG washer back in and test it for leaks by washing a load of clothes.
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3.0 out of 5 stars Good fit, but developed holes after 1.5 years (!)
Reviewed in the United States on September 10, 2021
The good: this was a good fit for my LG WM2016CW and I was able to install by myself. The lower half of the door boot still seems to be in good condition. AFAICT, no water has leaked out.The bad: after 1.5 years, I noticed some deformation near the top, then found a hole. I took apart the machine and found two holes (see attached pics). It looks like the rubber degraded---I see small bits of rubber near the two holes.Notes: this includes a drain port on the bottom, but no ports on the top (what look like ports in the picture are sealed off). My original door boot never developed holes---I replaced it after 10 years after I noticed lots of bacteria/mold growth around the drain port (partly because I didn't realize how much cleaning was necessary after each wash).So, this did a decent job of extending the life of my LG washer for an additional 1.5 years. But, it's pretty disappointing that it would degrade so quickly. I might still buy the same one as a replacement since it's inexpensive and I'm used to doing the repair now.Tip: if you are doing the repair yourself, *do* buy yourself the spring expansion tool. The alternative is to attach zip-ties to both ends of the spring, but having the extra hand available to set the wire in place while holding the spring open is invaluable and saved me a ton of frustration on the 2nd try. The 1st try was pretty painful using on the zip-ties...
Reviews with images
Top reviews from the United States
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Reviewed in the United States on August 20, 2022
Took a few extra days to get but better than calling a service company. Inner retaining band was a little difficult to get on but fairly easy install if you have proper tools.
Reviewed in the United States on April 10, 2022
This gasket is for LGs with a drain in the door - check for 3 holes at the 6 o’clock position.
We got our washer from a friend and it had some light mold on the door gasket. I tried and tried and couldn’t get it out so we opted to replace the door gasket (the washer was free - I’m
not going to look a gift horse in the mouth!). This was the right gasket for the washer and with the spring and additional pliers, it was replaced somewhat easily. Watch a YouTube video or two on how to do it - get the special pliers - make sure you have the right gasket.
Reviewed in the United States on August 4, 2022
Reviewed in the United States on June 14, 2022
THIS SEAL WILL GET MILDEW OVER A SHORT TIME, I HAVE NO BAD CLAIMS WITH THAT, THATS THE WAY THINGS GO THESE DAYS, BUT IF IT IS PRONE TO THE MILDEW, WHY CAN'T THE PRICE BE MADE LOWER BECAUSE ITS GONNA NEED REPLACING MORE OFTEN.
DAVE LEE
Reviewed in the United States on September 10, 2021
The good: this was a good fit for my LG WM2016CW and I was able to install by myself. The lower half of the door boot still seems to be in good condition. AFAICT, no water has leaked out.
The bad: after 1.5 years, I noticed some deformation near the top, then found a hole. I took apart the machine and found two holes (see attached pics). It looks like the rubber degraded---I see small bits of rubber near the two holes.
Notes: this includes a drain port on the bottom, but no ports on the top (what look like ports in the picture are sealed off). My original door boot never developed holes---I replaced it after 10 years after I noticed lots of bacteria/mold growth around the drain port (partly because I didn't realize how much cleaning was necessary after each wash).
So, this did a decent job of extending the life of my LG washer for an additional 1.5 years. But, it's pretty disappointing that it would degrade so quickly. I might still buy the same one as a replacement since it's inexpensive and I'm used to doing the repair now.
Tip: if you are doing the repair yourself, *do* buy yourself the spring expansion tool. The alternative is to attach zip-ties to both ends of the spring, but having the extra hand available to set the wire in place while holding the spring open is invaluable and saved me a ton of frustration on the 2nd try. The 1st try was pretty painful using on the zip-ties...
3.0 out of
5 stars Good fit, but developed holes after 1.5 years (!)
By Jason Rennie on September 10, 2021
The good: this was a good fit for my LG WM2016CW and I was able to install by myself. The lower half of the door boot still seems to be in good condition. AFAICT, no water has leaked out.
The bad: after 1.5 years, I noticed some deformation near the top, then found a hole. I took apart the machine and found two holes (see attached pics). It looks like the rubber degraded---I see small bits of rubber near the two holes.
Notes: this includes a drain port on the bottom, but no ports on the top (what look like ports in the picture are sealed off). My original door boot never developed holes---I replaced it after 10 years after I noticed lots of bacteria/mold growth around the drain port (partly because I didn't realize how much cleaning was necessary after each wash).
So, this did a decent job of extending the life of my LG washer for an additional 1.5 years. But, it's pretty disappointing that it would degrade so quickly. I might still buy the same one as a replacement since it's inexpensive and I'm used to doing the repair now.
Tip: if you are doing the repair yourself, *do* buy yourself the spring expansion tool. The alternative is to attach zip-ties to both ends of the spring, but having the extra hand available to set the wire in place while holding the spring open is invaluable and saved me a ton of frustration on the 2nd try. The 1st try was pretty painful using on the zip-ties...
Reviewed in the United States on December 31, 2020
I had water pouring out from under the washer and thought the tub to pump hose went, but it turns out there was a rip hidden in the folds of the gasket and there is no bottom on the washer.
This gasket is just as substantial as the original one was and is a perfect fit. Make sure your model requires a drain port at the 6 o'clock location or you have the wrong part. I'm pretty sure the reviewer who said it didn't fit either ordered the wrong part or installed it wrong.
We followed the directions from a YouTube video and it took just under an hour. The washer was more difficult to take apart than the brand new machine in the video mostly because my machine is probably 10 years old and the parts really didn't want to come apart.
I didn't have the special spring stretcher tool so I used the tip about putting zip ties on the ends of the spring so that we could pull it apart and get the clamp ring situated properly. With the tool I would have been able to do it by myself, but without it I did need another set of hands. Definitely watch a video before attempting to do it.
Reviewed in the United States on March 27, 2022
This gasket replaced the one on my LG washer perfectly. If there were any advice it'd be this: Buy the spring tension tool. Buy the spring tension tool. Buy the spring tension tool. If you are going to replace the front gasket yourself, buy the spring tension tool.
Reviewed in the United States on May 6, 2022
Todo bien pero la instalación es un poco difícil por el "spring" o sello.
Top reviews from other countries
5.0 out of 5 stars Fits an LG WM2377CS
Reviewed in Canada on April 3, 2019
Yes, this product will fit a WM2377CS but you will have to plug the bottom drain port with silicone -- not a big deal. I wish other reviewers would include the model number of their machines so future buyers will have a less arduous time figuring things out. There is indeed an excellent YouTube video showing how the job is done. However, it is not nearly as easy as they make it look, especially without the spring expansion tool. But know that it can be done without the $100+ tool. Also know that it is not a 30 min job as others have suggested. Between fighting to get the top of the machine off, giving the drum a thorough cleaning, and struggling with the spring clamps, you're looking at 2-3 hours. But very satisfying once you succeed.
5.0 out of 5 stars Mieux que l'originale
Reviewed in Canada on February 9, 2021
Moulage parfait avec égouttoir incorporé dans la partie basse ce que je n'avais pas sur l'ancien, ma laveuse a plus de 15 ans. Bien qu'elle a nécessité quelques autres réparations que je fais moi même elle fonctionne encore très bien.
5.0 out of 5 stars Joint de coffre LG
Reviewed in Canada on July 5, 2022
La pièce est conforme à celle d'origine . Reçu la pièce bien avant la date prévue. Excellente compagnie avec qui je ferai affaire si le besoin était nécessaire pour d'autres réparations
5.0 out of 5 stars Perfect fit :)
Reviewed in Canada on May 9, 2017
It fits into our machine perfectly :) Arrived earlier than expected. If I could make one recommendation for anyone planning to install this, buy the spring expansion tool!
The physical part was perfect and fit like a dream but installing it without that spring expander took vice grips, a piece of wood and then we ended up using a vice to pull the sring apart lol
Buy the part but make sure you buy the spring expander if you don't have one already :)
Laurie ‘The Baking Bookworm’
4.0 out of 5 stars Great do-it-yourself fix for our leaky washer.
Reviewed in Canada on September 16, 2016
When our washer started to leak we called our appliance store and they sent out a service guy only to have them tell us they couldn't find the leak but they'd replace it for a big charge. We decided to take matters into our own hands. We bought this gasket on Amazon.ca and with the help of a YouTube video my husband was able to replace our gasket fairly easily. Money well spent.