Secretary of state illinois customer service number

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Illinois SOS Office Locations

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IL SOS Services

Illinois SOS office branches offer a variety of helpful services, including (but not limited to):

• Driver's license and permit application for:
  • Teens.
  • Adults.
  • Motorcycle riders.
  • Commercial drivers.
• Licensing tests:
  • Written knowledge exams.
  • Road skills exams.
• Illinois identification cards.
• Vehicle services:
  • Registration.
  • Titling.

Save Time & Skip the Lines

You can avoid hours of waiting in line at your local SOS office by taking advantage of time-saving services like:

• Online services provided by the IL Secretary of State AND third-party vendors, possibly saving you a trip to the agency office altogether.
• Scheduling an appointment ahead of time with your local SOS office branch.

IL Emissions Inspection Sites

In Illinois, certain cars are required to pass an emissions inspection as part of the registration process. If you're not sure whether or not your vehicle qualifies, take a look at our page on car inspections in Illinois.

If it turns out you'll have to have your vehicle inspected, use the state's testing station locator to find the emissions inspection site closest to you.

Illinois SOS Contact Information

Main customer service line:

• (217) 785-3000 if you're outside of Illinois.
• (800) 252-8980 if you're in Illinois (toll free).

Main offices for driver services:

• Springfield office: (217) 782-6212
• Chicago office: (312) 814-2975
• TTY: (888) 261-5238

Main offices for vehicle services:

• Springfield office: (217) 785-3000
• Chicago office: (312) 793-1010.
• TTY: (888) 261-7864

If you'd like to e-mail the SOS main offices, select the topic most relevant to your needs on the Secretary of State's main contact page. You'll then be taken to a separate portal where you can create your direct email message.

The Illinois Secretary of State office has been lead by Jesse White, who was elected to the position in 1998. The ILSOS maintains a database of nearly 9 million drivers and over 10 million motor vehicles registered in the state of Illinois.

Illinois motorists know Secretary Jesse White office as the place to obtain a driver’s license or license plates, register for organ donation, obtain driver and vehicle records, and much more. This guide is intended to help residents of Illinois find the nearest Secretary of State facility, obtain online services, find necessary documents to obtain a driver license or register a vehicle, and more.

FIND AN ILLINOIS SECRETARY OF STATE LOCATION

There are dozens of Secretary of State facilities throughout the state of Illinois. From Chicago to Carbondale, you can find a driver services location near you. use the official facility finder to search for the location closest to you!

INFORMATION FOR FIRST TIME DRIVERS

• Illinois Drivers Education – Adults in Illinois can complete drivers education requirements in as little as 6 hours. This online course can be taken from a PC, smartphone or tablet.

• How To Get Your Illinois Driver License – A step-by-step guide to obtaining your learners permit and driver license in Illinois. Guide for New Illinois Drivers – If you’re looking to obtain your first driver license, or new to the state of Illinois altogether, make sure to check out this helpful guide from the ILSOS.

• Auto Insurance Requirements – Illinois motorists must comply with state minimums for mandatory auto insurance. Drivers must carry proof of insurance whenever operating a vehicle. Find out more.

• Organ Donation Registration – More than 120,000 people are waiting for a transplant in the United States, with 22 people dying each day waiting for a donor. Register to give the gift of life today!

• How to Change Your Gender on Your Drivers License – In Illinois, it’s a relatively seamless experience to change your gender on your driver license. Follow these steps to update your license to reflect the gender you identify with.

VEHICLE REGISTRATION AND TITLES

• Title and Registration Overview – Everything you need to know about registering your vehicle and obtaining a title in the state of Illinois.

• Title and Registration Application – The Electronic Registration and Title (ERT) System greatly speeds up the process of vehicle transactions. Find out everything you need to know, including fees and necessary documents

• Expedited Title Service – Need your title in a hurry? The ILSOS offers an expedited service that allows you to obtain a title as early as tomorrow for a nominal fee.

• Vehicle History – Purchase a vehicle history report to help you buy a reliable vehicle!

• Commercial Vehicles and Farm Trucks – Find out everything you need to know about registering commercial and farm vehicles, including farm plates, heavy vehicle use taxes, truck fees and more.

• Address Change – All motorists must inform the ILSOS of address changes within 10 days. Update your address on your driver license and registration online

ILLINOIS LICENSE PLATES

• Illinois License Plate Overview – A comprehensive guide to obtaining, renewing and customizing license plates in Illinois.

• License Plates Renewal – Renew your license plate online.

• Pick-a-Plate – Want a vanity plate? Find out about requirements and fees about personalized license plates here!

FEES AND FORMS

• Secretary of State Vehicle Service Fees – A list of basic fees for license plate renewal, ID card replacement, vehicle stickers and more.

• ILSOS Forms – A complete collection of forms you can download as PDFs. These forms are required for many ILSOS services, including applying for an Illinois driver license or ID card, reinstating driving privileges after a DUI, creating a limited liability company, article of incorporation, other business entity, and much much more!

Amanda Hagley

Amanda is a content writer and SEO fanatic based in Austin, TX. She's seen every episode of Law and Order SVU and loves helping companies improve their organic search traffic.

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