Trying to download photos from iphone to computer

This usually means that you are only storing a smaller preview of your images on the iPhone. The images are actually stored on the iCloud. For this reason, when you are trying to transfer data, photos won't import from iPhone to PC. Under iCloud, go to Photos and disable this option.

To transfer files over Wi-Fi, your computer and the smartphone or other device containing the photos must both be connected to the network. If either is not on Wi-Fi, your PC won't be able to browse your photos. Check the settings on both devices, making sure that each is logged into the same network.