Access Your Benefits
You can use our interactive search to find your local Blue Cross Blue Shield Company's website. Your local company can help you to:
- Change your coverage
- Estimate the cost of a medical procedure
- File or check on claim
- Replace your member ID card
- Review your balance
- View your plan details
Looking for Insurance?
Learn about insurance options for Individuals & Families or Employers.
Save on products and services that enhance your health and wellness.
Changing Coverage?
If you are moving to a new state, changing jobs, out of work, getting ready to retire, or your employer has stopped offering insurance, Blue Cross Blue Shield can help.
Global Coverage
Blue Cross Blue Shield companies provide a best-in-class, comprehensive suite of international products and services for people who live, work and travel internationally, giving them confidence that quality care can be accessed wherever and whenever they need it.
Blue Cross Blue Shield Global™
Current Members
Blue Cross Blue Shield members have access to medical assistance services, doctors and hospitals in most countries around the world. To learn more about your international coverage visit BCBS Global® Core or contact your local BCBS company.
An Expanded Portfolio of International Solutions
Blue Cross Blue Shield offers enhanced coverage and service through its broader portfolio of international health insurance products to meet the unique needs of globally mobile individuals and businesses worldwide. International healthcare coverage is available for employers, individuals and students, providing peace of mind for everyone from short-term travelers to long-term expatriates, for destinations around the world.
Whether you or your business reside inside or outside the U.S., we offer international healthcare products that deliver the security and stability you have come to expect from Blue Cross Blue Shield.
Visit Blue Cross Blue Shield Global to learn more about our full range of international products and services.
The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.
General Inquiries
1-312-653-6000
Blue Cross and Blue Shield of Illinois
300 E. Randolph Street
Chicago, IL 60601-5099
FEP Service
4002 Loop 322
Abilene, TX 79602
Claims/Customer Service
Blue Cross and Blue Shield of Illinois
P.O. Box 805107
Chicago, IL 60680-3625
Disease/Care Management Programs
Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.
ACA (Health Reform) Education Hotline | (888) 809-2810 |
New Enrollment | (800) 531-4456 |
Member Customer Service | (888) 697-0683 |
Away From Home Care® (away from home urgent care) | Call the toll free number on the back of your ID card |
Plans | |
Medicare Plans | (855) 204-1846 |
Dental Plans | |
Dental Customer Service | (800) 367-6401 |
Dental Sales | (800) 367-6401 |
Additional Contact Information | |
Illinois Department of Insurance | Chicago (312) 814-2420 Springfield (217) 782-4515 |
Blue Access for MembersSM (BAM) | bcbsil.com/member |
Blue 365 Deals | (855) 511-BLUE |
Membership Address | Blue Cross and Blue Shield of Illinois P.O. Box 3004 Naperville, IL 60566-9747 Attn: Membership |
Claims Address | Blue Cross and Blue Shield of Illinois P.O. Box 805107 Chicago, IL 60680-4112 |