Why is my hp chromebook not turning on

Q: Why wont my Chromebook turn on?

There could be a few reasons why your Chromebook wont turn on including: 1 Problems with the battery charger 2 Problems with the internal hardware 3 Issues with Chrome OS 4 External hardware interference

Q: How do I fix my Chromebook that wont turn on?

How to Fix a Chromebook That Wont Turn On.

Q: Why is my HP Chromebook screen black?

If youre getting a black screen on your Chromebook, it could be a problem with the battery. If you have a Chromebook model with a removable battery, take it out and reconnect it, making sure the connection between the battery and the internal contacts is secure.

If your Chromebook won't turn on, the issue could be as simple as a faulty charger, or more complex, like hardware issues.
The troubleshooting methods you take will depend on if your Chromebook's completely dead or if it keeps crashing.
If all else fails, you may be able to have your computer serviced by a professional.

Having a computer that won't turn on, or keeps crashing, is extremely frustrating. If you have a Chromebook, there are a few reasons why your device might be having issues, and a few possible solutions. You just have to know where to start.

Here's a guide to help you through it.

Why your Chromebook won't turn on

The source of your Chromebook's malfunction may be:

The charger
Internal hardware
External hardware
Chrome OS

How to fix a Chromebook that won't turn on

Before you buy a new Chromebook altogether, try the below methods to see if you can resolve the issue yourself.

Check the charger

If your Chromebook isn't turning on, your charger might be the cause. There are a few ways to address this:

Check that the charging light, located near the charging port, is on when hooked up.
Try switching to a different charger.
Leave your Chromebook to charge for a few hours and then try turning it on again.

Restart or hard reset your Chromebook

Sometimes all you need is a quick restart, by holding down the power button, to get you going again.

But you may need to do a hard reset, which clears your computer's memory and caches. This works best when you can turn on your Chromebook but the screen remains black. To get it done, hold the Refresh key and Power button at the same time.

Disconnect external devices

If you have external devices, like a USB, plugged into any ports on your Chromebook, those can interfere with the booting up process. Removing them might be all you need to do to fix the problem.

Sometimes syncing issues between your Google account and Chromebook can make it impossible to log in. So signing in with a different account can be the solution.

Delete unneeded apps

If your Chromebook is turning on but keeps crashing every time you try to use it, there may be an issue with recently installed apps. In that case, deleting, or "uninstalling," those apps can help.

You can uninstall apps from the right-click menu. Devon Delfino

Update your software

If you haven't updated your Chrome OS in a while, it may be causing your computer to crash. You can update your Chromebook software by going into your Settings and going into About Chrome OS.

Open the Chrome OS page. Devon Delfino

Factory reset your Chromebook

Changing your Chromebook back to its original settings may help it run smoothly again:

1. Click on the clock in the bottom-right corner of your screen and select Sign out.

Click "Sign Out." Devon Delfino

2. Hold Control + Alt + Shift + r.

3. Choose Restart. A box will then appear on your screen.

4. Click Powerwash and then Continue.

5. Follow the steps as directed and sign in with your Google Account.

Get your Chromebook serviced

If nothing else works, you may want to turn over your Chromebook to let the professionals handle the issue. All Google devices purchased from the Google Store are under a limited warranty — in which case repairs can be free.

Devon Delfino is a Brooklyn-based freelance journalist specializing in personal finance, culture, politics, and identity. Her work has been featured in publications such as The Los Angeles Times, Teen Vogue, Business Insider, and CNBC. Follow her on Twitter at @devondelfino.

Hardware problems

Battery won't charge

First, check that:

The charger or adapter cables are completely plugged in, both to your Chromebook and the wall.
The power outlet is working.

If your Chromebook still won't charge:

Unplug your charger from the wall and your Chromebook.
Plug your charger back in to your Chromebook, then the wall.
Charge the device for at least 30 minutes.

If the battery still won't charge, reset your Chromebook hardware.

Bluetooth doesn't work

Can't connect to Bluetooth

Make sure that your Bluetooth device is supported and fully charged.
Make sure you've entered your Bluetooth PIN correctly.
Turn off Bluetooth, then turn it back on.
Recover your Chromebook.

Can connect, but Bluetooth keeps dropping

Make sure that your Bluetooth device is supported and fully charged.
On your Chromebook, turn off Bluetooth, then turn it back on.
Move the Bluetooth device and your Chromebook closer together.
Move your Bluetooth device away from other wireless devices and appliances.
Close browser tabs and apps you're not using.

If Bluetooth still doesn't work, contact the manufacturer of your Bluetooth device for more help.

Camera doesn't work

Can't connect to monitor

Keyboard doesn't work

Sound doesn't work

Make sure sound isn't muted:
1. At the bottom right, select the time.
2. Adjust the volume using the slider.
Change the sound input or output:
1. At the bottom right, select the time.
2. Next to the volume slider, select the Right arrow
  .
3. Change where sound comes from (output) or where you speak into (input).
Unplug audio devices (like headphones or speakers) from your Chromebook.
Reset your Chromebook.
Recover your Chromebook.

If you're still having trouble after trying these steps, contact your Chromebook manufacturer.

Touchpad doesn't work

Touchscreen doesn't work

System problems

"ChromeOS is missing or damaged"

Chromebook crashes or freezes

Chromebook is slow

Chromebook turns off, then back on, over and over again

Chromebook won't turn on or won't charge

First, check if the battery is charging by plugging your Chromebook into a power outlet. (Usually, you'll see a light turn on.)

If your Chromebook is charging, let it charge for at least 30 minutes. If it still won't turn on, recover your Chromebook.

If your Chromebook still isn't charging:

Check if the charger or adapter cables are completely plugged in, both to your Chromebook and the wall.
Make sure that the power outlet is working.
Unplug your charger from the wall and your Chromebook.
Plug your charger back in to your Chromebook, then the wall.
Charge the device for at least 30 minutes.

If these steps don't fix the problem, reset your Chromebook.

System update causes error

If your Chromebook is connected to mobile data, connect it to Wi-Fi or Ethernet instead, then try downloading the update.
Turn off your Chromebook, then turn it back on.
Reset your Chromebook.
Recover your Chromebook.

System update won't download

Webpage problems

"Aw, snap!"

Tabs refresh constantly

Your Chromebook might be running low on memory. To fix this problem:

Close any browser tabs you're not using.
Turn off your Chromebook, then turn it back on.
Open the Task Manager (press Shift + Esc).
Close any apps or windows you're not using.
Try turning off some of your extensions:
1. Open Chrome .
2. At the top right, click More
  .
3. Choose More tools
  Extensions.
4. Review your list of extensions. Turn off extensions you don't need.

Tip: Use Diagnostics to troubleshoot your issue with memory. If you still have trouble after these steps, contact your Chromebook manufacturer.

Webpage won't open

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Why won't my Chromebook turn on?

There could be a few reasons why your Chromebook won't turn on including: 1 Problems with the battery charger 2 Problems with the internal hardware 3 Issues with Chrome OS 4 External hardware interference

Why is my Chromebook screen black when it turns on?

If your device turns on but the screen stays black, hold down the Refresh key + Power to restart your Chromebook. A hard restart will clear your Chromebook’s RAM and any caches that could be preventing the OS from booting.

What happens when you press the power button on a Chromebook?

You can log into your Chromebook, but the device keeps crashing. Nothing happens when you press the power button. Information in this article applies to all Chrome OS devices regardless of the manufacturer (Acer, Dell, Google, HP, Lenovo, Samsung, Toshiba, etc.).

How do I Fix my Chromebook that won't charge?

Leave your Chromebook plugged in for 3.5 hours and try turning it on again. If you don't see a light, try using a different charger. If the device still isn't charging, then there's likely a problem with the charging port or the internal battery, but you can try charging it without the charger just to be sure that's not the problem.

How do I force a Chromebook to turn on?

Wake your Chromebook up On Chromebooks: Open the lid, then press any key or swipe the touchpad. On Chromeboxes: Move the mouse. On tablets: Press the Power button.

How do I fix my Chromebook that won't turn on?

How to Fix a Chromebook That Won't Turn On.

Make sure your Chromebook is charging. ... .

Remove all connected USB devices. ... .

Do a hard restart. ... .

Remove apps from Google Chrome. ... .

Update the operating system. ... .

Powerwash your Chromebook. ... .

Contact the manufacturer..

Why wont my HP Chromebook turn on or charge?

Check if the charger or adapter cables are completely plugged in, both to your Chromebook and the wall. Make sure that the power outlet is working. Unplug your charger from the wall and your Chromebook. Plug your charger back in to your Chromebook, then the wall.

Why is my HP Chromebook screen black?

If you're getting a black screen on your Chromebook, it could be a problem with the battery. If you have a Chromebook model with a removable battery, take it out and reconnect it, making sure the connection between the battery and the internal contacts is secure.