Why is my wifi greyed out on my iphone

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network

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Question:

Question: wifi button greyed out

After upgrading to iOS 11.4, the wifi button is grayed out.

iPhone 7, iOS 11.4

Posted on Jun 17, 2018 2:44 AM

Question marked as Apple recommended

Answer:

If going to settings>general>reset>reset all settings does not work, make a full backup using your iTunes computer by connecting with a USB cord. Then restore to factory settings and set up as new.

Posted on Jun 19, 2018 8:02 PM

Helpful answers

Question marked as ★ Helpful

Jul 2, 2018 1:29 PM in response to askbarnabas In response to askbarnabas

I never had wifi problems until I did the latest iOS upgrade. That must be the problem. And resetting didn’t help.

Jul 2, 2018 1:29 PM

Question marked as ★ Helpful

Jun 19, 2018 6:23 PM in response to mzeldman In response to mzeldman

I’m having the same issue. When I go into settings my WiFi is turned off and when I try to swipe it to on, nothing happens.

Jun 19, 2018 6:23 PM

Question marked as ★ Helpful

Jun 19, 2018 6:42 PM in response to lynnfromverona In response to lynnfromverona

Are you using an MDM device? Have you force restarted the device? Have you tried to go to settings>general>reset>reset network settings? Do you have restrictions set?

Jun 19, 2018 6:42 PM

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Question marked as ★ Helpful

Jun 19, 2018 6:23 PM in response to mzeldman In response to mzeldman

I’m having the same issue. When I go into settings my WiFi is turned off and when I try to swipe it to on, nothing happens.

Jun 19, 2018 6:23 PM

Question marked as ★ Helpful

Jun 19, 2018 6:42 PM in response to lynnfromverona In response to lynnfromverona

Are you using an MDM device? Have you force restarted the device? Have you tried to go to settings>general>reset>reset network settings? Do you have restrictions set?

Jun 19, 2018 6:42 PM

Jun 19, 2018 7:59 PM in response to askbarnabas In response to askbarnabas

I have force restarted. It worked yesterday briefly but then the phone restarted again automatically and restarting hasn’t worked since. I’ve also reset network settings with no luck. Not sure what an MDM device is.

Jun 19, 2018 7:59 PM

Question marked as Apple recommended

Jun 19, 2018 8:02 PM in response to lynnfromverona In response to lynnfromverona

If going to settings>general>reset>reset all settings does not work, make a full backup using your iTunes computer by connecting with a USB cord. Then restore to factory settings and set up as new.

Jun 19, 2018 8:02 PM

Jul 2, 2018 6:06 AM in response to askbarnabas In response to askbarnabas

I'm having the same issue. I tried doing a factory reset and my button is still greyed out. I have an iphone 8+ purchased directly from apple within the year.

Jul 2, 2018 6:06 AM

Jul 2, 2018 6:25 AM in response to capmurrika In response to capmurrika

Make an appointment at your nearest Apple store genius bar for an evaluation.

Jul 2, 2018 6:25 AM

Jul 2, 2018 6:39 AM in response to lynnfromverona In response to lynnfromverona

Try going to settings>general>reset>reset all settings (this does not delete data)

Jul 2, 2018 6:39 AM

Jul 2, 2018 6:51 AM in response to capmurrika In response to capmurrika

Most times that being grayed out means there is damage of some sort to the wifi antenna. Restoring to factory settings and setting up as new is a way to eliminate it being a software issue.

Jul 2, 2018 6:51 AM

Question marked as ★ Helpful

Jul 2, 2018 1:29 PM in response to askbarnabas In response to askbarnabas

I never had wifi problems until I did the latest iOS upgrade. That must be the problem. And resetting didn’t help.

Jul 2, 2018 1:29 PM