Amazon gift card balance not showing up at checkout

Q: How do I use my Amazon gift card balance at checkout?

If you havent already redeemed your gift card to your account, you can enter your claim code during checkout by entering the claim code in the Gift Cards & promotional codes field on the Review your order page.

Q: How long does it take for gift card balance to show on Amazon?

Note: Reload Processing: When you reload your balance, youre purchasing a gift card for the selected amount, which we add to your gift card balance. The funds should be available within five minutes. In some cases, it may take up to four hours for your funds to be available.

You can view your Amazon.sg Gift Card balance in Your Account.

Table of Contents Show

How to check your Amazon gift card balance on desktop
How to check your Amazon gift card balance on the mobile app
How to reload your Amazon gift card balance
How to automatically reload your balance
How to check a physical gift card's balance without redeeming
Can I withdraw my Amazon gift card balance to my bank account?
Keep your gift card balance topped up
How do I use my Amazon gift card balance at checkout?
Why can't I use my Amazon gift card at checkout?
How long does it take for gift card balance to show on Amazon?
Why does my Amazon account show a gift card balance?

When you apply an Amazon.sg Gift Card to an order or add one to Your Account for future purchases, we store the available balance so you can view it at any time.

If you want to know when and why your gift card balance changed, please check your statement for relevant details.

To view your Amazon.sg Gift Card balance:

Go to Your Account.
Select Gift cards and view the balance on any of your Amazon.sg Gift Cards.

Note:

You can review all changes to your balance in the transaction section of your Balance Page, including order IDs or serial numbers.
Your Gift Card balance doesn’t include possible promotional certificates added to your account.
Please review the Amazon Gift Card Terms and Conditions to make sure that your item is eligible, when your balance is not provided as payment method during checkout.

Amazon gift cards are a convenient way to send someone money. They are also an excellent way to make quick and easy purchases or to budget your Amazon purchases. You can reload these gift cards any time, so your Amazon account's gift balance will always be ready for a quick checkout.

Amazon prominently displays your gift balance at checkout, so it's easy to check how much money you have left when you make a purchase. Whether you're thinking of buying the latest Echo device or want to see how much you have in your Amazon account, this guide shows you how to check and reload your Amazon gift balance.

How to check your Amazon gift card balance on desktop

Click on Account & Lists in the upper-right corner of your screen.
Click Gift Cards underneath the Account heading.
Your gift card balance displays at the top of your screen.

How to check your Amazon gift card balance on the mobile app

These steps are identical whether you are using the Android or iPhone app.

Open the Amazon Shopping app.
Tap the Profile button at the bottom of your screen.
Scroll down; your balance is displayed in the Gift Card Balance heading.
Tap Manage gift card balance to see a detailed breakdown of your balance activity, including your auto-reload setting.

How to reload your Amazon gift card balance

Amazon offers two ways to reload your account's gift card balance. You can either manually add funds or set an automatic reload threshold. While manual reloads help you keep track of exactly how much money is in your gift balance, automatic reload thresholds can be customized to suit your level of spending.

We show you how to reload your balance on the Android and iOS apps. If you're on a desktop, click the Reload your balance button below your gift card balance to see the same options. Head to the Profile tab in the Amazon app for each method first.

On the Profile tab, scroll down and tap Reload Balance underneath the Gift Card Balance heading.
Scroll down and enter the desired amount under the Amount heading.
Tap Buy Now to complete your purchase.

If you prefer to reload your Amazon gift card balance on your desktop:

Go to the Amazon homepage.
Hold your mouse over Accounts & Lists and select Gift cards.
Click Reload your balance in the menu bar.

How to automatically reload your balance

If you don't want the hassle of uploading your balance manually, set your card to reload automatically.

On the Profile tab, scroll down and tap Reload Balance underneath the Gift Card Balance heading.
Scroll down and tap Set up Auto-Reload.
There are two ways to auto-reload your balance. Select Auto-Reload on a schedule to add a preset amount repeatedly. Or, select Auto-Reload when your balance gets low to ensure your gift card balance never drops below a threshold.
Scroll down and tap Save Your Auto-Reload Setting to complete the setup.

How to check a physical gift card's balance without redeeming

If you are unsure about the amount on a physical gift card, you can check the gift card balance without redeeming it. However, you'll need to contact Amazon customer support to do so.

Head to Amazon's support page.
Click I need more help to initiate.
Request to speak with a customer representative.
Inform the customer representative that you wish you check the balance on a gift card.
Provide them with the code on the backof your gift card.

Can I withdraw my Amazon gift card balance to my bank account?

No, you cannot. If you have a gift card balance, spending it through Amazon is the only way to use it. While there are third-party sites that offer cash for gift cards, you'll lose out on some of the value of your card.

The best thing to do is to create a wishlist of your most-wanted items and set a notification for when they go on sale. This lets you use your gift card balance at full value while snatching up a great deal.

Keep your gift card balance topped up

Amazon often offers credit for reloading your gift card balance, so it can be a better way to pay. (At the time of writing, Amazon offers an $8 bonus for reloading $100 or more). An Amazon gift card is a great incentive to re-purchase things, so browse your old orders for those reliable items.

How do I use my Amazon gift card balance at checkout?

If you haven't already redeemed your gift card to your account, you can enter your claim code during checkout by entering the claim code in the Gift Cards & promotional codes field on the Review your order page.

Why can't I use my Amazon gift card at checkout?

Amazon.com Gift Cards can only be used on Amazon.com. If the gift card is from a retailer other than Amazon.com, contact that retailer for assistance. Was this information helpful?

How long does it take for gift card balance to show on Amazon?

Note: Reload Processing: When you reload your balance, you're purchasing a gift card for the selected amount, which we add to your gift card balance. The funds should be available within five minutes. In some cases, it may take up to four hours for your funds to be available.

Why does my Amazon account show a gift card balance?

Your Amazon.com Balance displays the total remaining balance of all Gift Cards that have been applied to your Amazon.com account but not yet applied to a purchase. We may refer to your Amazon.com Balance as your “Amazon Balance”, “Gift Card balance”, or “GC Balance”.