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BCBS Customer ServiceThe Blue Cross Blue Shield (BCBS) system is made up of 34 independent and locally operated companies. Questions about your health insurance coverage, benefits or treatment? Call the toll-free number on the back of your member ID card for customer service or find your local BCBS company online. Find My BCBS Company Federal Employee Program® (FEP) members should visit the FEP website. Shop for Insurance Learn about insurance options for individuals and families or employer insurance information online. Or get connected to your local Blue Cross Blue Shield company to shop for insurance by calling 888.630.2583. Please note that this number is used solely to receive calls from BCBS members seeking assistance and never to make calls to BCBS members. If you receive a call that appears to originate from this number, the call is likely fraudulent or malicious and you should not answer it, or hang up immediately after receiving it if you do answer the call initially. Learn more about Healthcare Fraud. Media Relations For general press inquiries, please visit News to contact our media relations team. Go The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies. General Inquiries1-312-653-6000 Blue Cross and Blue Shield of Illinois FEP Service Claims/Customer ServiceBlue Cross and Blue Shield of Illinois Disease/Care Management ProgramsAsthma Chronic Obstructive Pulmonary Disease If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.
Free Online Quote The following phone and address information is for Illinois residents enrolled in Blue Cross and Blue Shield of Illinois individual, family, and medicare health insurance plans: Customer Service(800) 538-8833 Medicare Supplement and Blue MedicareRx applicationsFax applications to: (847) 220-9280 Mental Health Service(800) 851-7498 Coverage while Traveling Outside of Illinois(800) 810-2583 Health Care Provider Inquiry(800) 972-8088 Claims Mailing AddressMail claims to: Premium Payment Mailing AddressMail Premium Payments to: Medicare Supplement Premium Payment Mailing AddressMail Premium Payments to: How do I contact Blue Cross Blue Shield of Illinois?How to Contact Us. Member Services. 1-877-860-2837 (TTY/TDD: 711) Call to ask about your plan benefits, help finding a provider, to change your PCP, and much more. ... . 24/7 Nurseline. 1-888-343-2697 (TTY/TDD: 711) ... . By Mail. Blue Cross Community Health Plans.. Is Blue Cross Blue Shield the same as Blue Shield of Illinois?BCBSIL is a division of Health Care Service Corporation, a Mutual Legal Reserve Company and an Independent Licensee of the Blue Cross and Blue Shield Association.
How do I verify BCBS of Illinois?Patient eligibility and benefits should be verified prior to every scheduled appointment.. Blue Cross Community Health PlansSM (BCCHP) – 877-860-2837.. Blue Cross Community MMAI (Medicare-Medicaid Plan)SM – 877-723-7702.. Blue Cross Medicare AdvantageSM – 877-774-8592.. What type of insurance is Blue Cross Blue Shield of Illinois?Blue Cross and Blue Shield of Illinois (BCBSIL) is a customer-owned health insurance company serving Illinois residents. The company offers individuals and families healthcare and prescription drug coverage through its Blue Choice Preferred PPO, Blue Precision HMO, and BlueCare Direct HMO plans.
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