Blue cross blue shield illinois customer service number

Blue cross blue shield illinois customer service number

BCBS Customer Service

The Blue Cross Blue Shield (BCBS) system is made up of 34 independent and locally operated companies. Questions about your health insurance coverage, benefits or treatment? Call the toll-free number on the back of your member ID card for customer service or find your local BCBS company online.

Find My BCBS Company

Federal Employee Program® (FEP) members should visit the FEP website.

Shop for Insurance

Learn about insurance options for individuals and families or employer insurance information online. Or get connected to your local Blue Cross Blue Shield company to shop for insurance by calling 888.630.2583.

Please note that this number is used solely to receive calls from BCBS members seeking assistance and never to make calls to BCBS members. If you receive a call that appears to originate from this number, the call is likely fraudulent or malicious and you should not answer it, or hang up immediately after receiving it if you do answer the call initially.

Learn more about Healthcare Fraud.

Media Relations

For general press inquiries, please visit News to contact our media relations team.

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The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.

General Inquiries

1-312-653-6000

Blue Cross and Blue Shield of Illinois
300 E. Randolph Street
Chicago, IL 60601-5099

FEP Service
4002 Loop 322
Abilene, TX 79602

Claims/Customer Service

Blue Cross and Blue Shield of Illinois
P.O. Box 805107
Chicago, IL 60680-3625

Disease/Care Management Programs

Asthma

Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.

Individual and Family PlansContact Information
ACA (Health Reform) Education Hotline (888) 809-2810
New Enrollment (800) 531-4456
Member Customer Service (888) 697-0683
Away From Home Care® (away from home urgent care) Call the toll free number on the back of your ID card
Plans  
Medicare Plans (855) 204-1846
Dental Plans  
Dental Customer Service (800) 367-6401
Dental Sales (800) 367-6401
Additional Contact Information
Illinois Department of Insurance Chicago (312) 814-2420
Springfield (217) 782-4515
Blue Access for MembersSM (BAM) bcbsil.com/member
Blue 365 Deals (855) 511-BLUE
Membership Address Blue Cross and Blue Shield of Illinois
P.O. Box 3004
Naperville, IL 60566-9747

Attn: Membership

Claims Address Blue Cross and Blue Shield of Illinois
P.O. Box 805107
Chicago, IL 60680-4112


Blue cross blue shield illinois customer service number

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The following phone and address information is for Illinois residents enrolled in Blue Cross and Blue Shield of Illinois individual, family, and medicare health insurance plans:

Customer Service

(800) 538-8833

Medicare Supplement and Blue MedicareRx applications

Fax applications to: (847) 220-9280

Mental Health Service

(800) 851-7498

Coverage while Traveling Outside of Illinois

(800) 810-2583

Health Care Provider Inquiry

(800) 972-8088

Claims Mailing Address

Mail claims to:
Blue Cross Blue Shield of Illinois
P.O. Box 3235
Naperville, IL 60566-7235
Fax: (630) 328-4356

Premium Payment Mailing Address

Mail Premium Payments to:
Blue Cross Blue Shield of Illinois
P.O. Box 3240
Naperville, IL 60566-7240

Medicare Supplement Premium Payment Mailing Address

Mail Premium Payments to:
BCBSIL Medicare Supplement Payment Team
Dept. 0038
Palatine, IL 60055-0038

How do I contact Blue Cross Blue Shield of Illinois?

How to Contact Us.
Member Services. 1-877-860-2837 (TTY/TDD: 711) Call to ask about your plan benefits, help finding a provider, to change your PCP, and much more. ... .
24/7 Nurseline. 1-888-343-2697 (TTY/TDD: 711) ... .
By Mail. Blue Cross Community Health Plans..

Is Blue Cross Blue Shield the same as Blue Shield of Illinois?

BCBSIL is a division of Health Care Service Corporation, a Mutual Legal Reserve Company and an Independent Licensee of the Blue Cross and Blue Shield Association.

How do I verify BCBS of Illinois?

Patient eligibility and benefits should be verified prior to every scheduled appointment..
Blue Cross Community Health PlansSM (BCCHP) – 877-860-2837..
Blue Cross Community MMAI (Medicare-Medicaid Plan)SM – 877-723-7702..
Blue Cross Medicare AdvantageSM – 877-774-8592..

What type of insurance is Blue Cross Blue Shield of Illinois?

Blue Cross and Blue Shield of Illinois (BCBSIL) is a customer-owned health insurance company serving Illinois residents. The company offers individuals and families healthcare and prescription drug coverage through its Blue Choice Preferred PPO, Blue Precision HMO, and BlueCare Direct HMO plans.