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Want to return an online order? You’re in the right place. First, decide which of the following situations describes you best.
QR codes make returning online orders extra easy, with no printing at home needed. If you received a QR code from an online store, you can check the email containing your QR code for a list of participating drop off locations nearby. Then, you can simply take your sealed box to a participating location, and a team member will print your label and accept your return on the spot.
Plenty of popular brands are working with FedEx to make returns easier, with no printing at home. Participating retailers include Walmart, eBay, Adidas, Levi's, Neiman Marcus, Tory Burch, American Eagle, Dockers, Perry Ellis and many more.
Yes, weight is one of several factors to determine the shipping cost. Once your package arrives at a FedEx facility, it will be weighed. The total weight and other factors — including origin, destination and desired delivery date — will determine the shipping cost. This amount will then be charged to your FedEx account.
Take packing and shipping into your own hands. Get tons of useful tips, tutorials, and how-to guides for everything from creating a label to packing a bike. You’ll also get insights and articles to help you ship smarter, save money, and grow your business.