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My Driver Left a UPS Delivery Notice. Now What?
Your driver left a delivery notice because we missed you the first time around. Here’s what to do
next.
Learn About Your UPS Delivery Notice
What Does My Tracking Status Mean?
We put together a list of common tracking statuses to help you track your package and understand better where it's at in its journey.
Tracking Statuses Explained
Prevent More Missed Deliveries
Receive up-to-date alerts on incoming packages, see your delivery window and reschedule multiple packages at the same time with UPS My
Choice®.
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I Have an Issue With My Package Delivery
If you have a lost package or it's damaged, we'll investigate, If we can’t find it, we’ll issue a claim.
- Your package shows as delivered but you can’t find it.
- It’s been several days since your package was scanned and it is late.
- Your package arrived damaged or broken.
File a Claim
Seamless tracking across borders
Whether you ship occasionally or on a regular basis, nationally or internationally, as a business owner you want full visibility of your parcels’ movements along the entire shipping journey, and so do your customers.
Track your delivery from the moment it leaves you until it reaches its destination and find your parcel’s current whereabouts with the quick and simple tracking tool.
Both you and your customers can check the shipment’s status at any time, from anywhere, at no extra cost, and stay in the loop about unexpected delays – and all in a few simple steps:
1. Simply head to our tracking application and enter your tracking number. You can track up to 25 parcels at once.
You can recognise a tracking number easily. It always starts with 1Z and is composed of 25 characters in total.
2. If you are already signed up with a User ID, tracking is also available under the personalised dashboard. Simply log into your dashboard to see a quick overview of your last 10 shipments or detailed tracking information with the latest status of your parcels.
You can also set-up tracking alerts to keep a close eye on the progress of your delivery. If you’re on the move you can opt for SMS notifications.
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- Where's My Package
Tracking your UPS package will show you the most up-to-date information on your delivery’s whereabouts.
Log In To Track
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Prefer to track as a guest? Track a package.
First, Check for a UPS Delivery Notice
Find One? Sorry We Missed You.
Looks like our first delivery or pickup attempt was unsuccessful. Your driver left a delivery notice to let you know that was their first attempt.
Now What?
Check the boxes on the delivery notice. They’ll tell you the status of your shipment and if we’re able to try delivering or picking up again.
More Info
Still need help with your delivery notice? You can find more information on how to read the slip and what your options are next at the link below.
Didn't Find a UPS Delivery Notice?
Check your tracking status. Each time your tracking label is scanned, your package’s whereabouts are updated in your tracking details. Not sure what your tracking status means? Here’s a list of common statuses to help you check on your package.
Track a Package
See Every Detail, Every Step of the Way with UPS My Choice
- See your delivery window.
- View all incoming packages.
- Schedule or reroute your delivery.