Your iPhone XR may be frozen because of a software problem. Having run a tech review site, I've handled several Apple devices throughout the years. I've dealt with my fair share of frozen iPhones. Below, I’ve discussed the best troubleshooting tips to help you out. Show
Solution 1 : Hard ResetYour device may have glitches. A force restart would clear any glitch causing unresponsiveness. Here’s how you can do a force restart:
Solution 2: Update iOSYour iPhone XR may be getting stuck if there is an iOS patch. The good news is that if your device keeps freezing because of a patch, Apple is probably already working on a fix. You would receive this through a firmware update in a short time. First do a hard reset if you’re stuck on the starting sequence. Then, follow the below points to update the OS:
Solution 3: Rollback IOSAlternatively, your iPhone may have gotten stuck once you updated to a newer IOS version. Apple may have released it without checking for any problems. You can restore the older iOS version you were using.
Keep your handset connected to iTunes until it has finished rebooting and syncing with your computer.
Solution 3: Reset SettingsThere is a chance that you accidentally meddled with your device's system settings. Your customized iPhone settings may be causing the unresponsiveness. To fix this, you can either reset your system settings or factory reset your mobile. To reset settings on iOS 14:
on iOS 15 and later:
To factory reset:
Just know that when you do a factory reset, all the data on your XR would be lost. Store all the files you would need on iCloud. Solution 5: Uninstall AppsApple is strict about the apps they allow on the App Store. However, you might have downloaded a buggy application that got past them. This may be the reason why your iPhone XR has been freezing. Right before your iPhone gets stuck, figure out if you installed any new application. If you did, uninstall it. If your handset doesn’t freeze anymore, you’ll know that this was the culprit. Here’s how to uninstall apps:
Solution 6 : Device Firmware Update ModeIf you're dealing with something more serious like system corruption, you can try completely restoring your device. You do this by entering Device Firmware Update Mode (DFU mode). This would reset your operating system. This will erase all data on your device so proceed with caution:
When this happens, you would officially be in DFU mode. You will be asked whether you want to restore your iPhone. The data on your handset would be deleted once you click restore.
Solution 7: Third-Party Management SoftwareYou can also fix a corrupted OS with a third-party tool. This software can be installed on Windows and Mac computers. Run the third-party software and connect your iPhone XR via a lightning cable into your computer. Follow the instructions that appear. The specific steps that you have to follow would vary depending on the software you’re using. Solution 8: Apple SupportAt least one of the above points should help. If not, get in touch with your local Apple store. They will fix the unresponsiveness for free or get you a replacement phone. It's possible that you have purchased a faulty iPhone. This could have caused it to freeze during its manufacturing process. There is a chance that the other XRs in its batch are getting stuck as well. None of our troubleshooting methods would work if water has gotten inside your device. You'll have to get in touch with Apple if this is the case. FAQLet’s answer some burning questions you may have. Why Is My iPhone XR Frozen and Won't Turn Off?Your handset may be frozen due to three reasons. There may be a software glitch/problem, water damage, or a manufacturing issue. Most likely, you're dealing with a frozen iPhone because of a software glitch. Hard resetting the mobile should turn it off. Related Reading
Final ThoughtsYou may be considering getting a new iPhone not because the XR is bad, but because its screen turn blacks when you turn it on. As discussed, there are many ways to restore your iPhone XR. If a soft reset (normal restart) doesn't work, a hard reset would most likely do the trick. You can also reset your device's factory settings. This would take it back to its factory defaults, so any freezing due to customized settings would be removed. My solutions will not only work with the XR, but any other iPhone like the iPhone SE. If you have tried all of our troubleshooting solutions and none of them worked, get in touch with your local Apple store. They will fix the problem for free or give you a replacement. How do you force reset an iPhone XR?Press and quickly release the Volume up button > press and quickly release the Volume down button > press and hold the Side button until you see the Apple logo.
Why is my iPhone XR frozen and won't do anything?Try this out on your iPhone XR instead: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.
How do I force my iPhone XR to factory reset with buttons?Hard Resetting iPhone X, iPhone XS, iPhone XS Max, and iPhone XR. Quickly press and release the Volume Up button. Quickly press and release the Volume Down button. Press and hold the Side button until the Apple logo appears, then release the Side button.
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