Kaiser santa clara member services phone number

Learn more about your rights and protections related to the No Surprises Act (HR133).

Kaiser Permanente members have coverage for medically necessary hearing tests, which are generally conducted at Kaiser Permanente facilities, and some members may have coverage for hearing aids. Otherwise, services described here are provided on a fee-for-service basis, separate from and not covered under your Health Plan benefits. Clinical services are provided by The Permanente Medical Group providers or contractors. Photos of models shown, not actual patients. The Permanente Medical Group, Kaiser Foundation Health Plan, Inc., and Kaiser Foundation Hospitals have a financial interest in the provision of these services. For specific information about your Health Plan benefits, please see your Evidence of Coverage.

In addition to offering hearing aids, the Kaiser Permanente Hearing Centers of Northern California feature many other audiology services including hearing tests, tinnitus retraining therapy, vestibular testing, cochlear implants, bone-anchored hearing aids (BAHA) and pediatric hearing health services.

Other Kaiser Permanente resources: Kaiser Permanente Individual and Family Plans, Kaiser Permanente Medicare Health Plans, Kaiser Permanente Federal Employee Health Plans, Kaiser Permanente Federal Thrive, Kaiser Permanente Viva Bien

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Kaiser santa clara member services phone number
Kaiser santa clara member services phone number
Kaiser santa clara member services phone number

One of the first things to understand is that we are here to support you through your recovery process. You can be confident that we'll provide you with excellent care and service. It can be difficult to change from your usual routines and adjust to those of the hospital, so we want to make the process as smooth as possible for you.
You'll likely have questions throughout the recovery process. Please
feel free to ask for help or information at any time. We want to help
you get healthy in mind, body, and spirit.

Sincerely,

David Johnson, MD
Chief of Clinical Staff

Barry Hughes, PhD
Clinical Administrative Director

Commercial Medical Group Report Card


Kaiser Permanente - The Permanente Medical Group - Santa Clara Medical Center 2022-23 Edition


MEDICAL CARE RATINGS

Why were these topics selected?

Kaiser santa clara member services phone number

OPA's Report Cards provide scores on health care measures used nationally for these topics. The topics provide information on important quality care for the topic and what your doctor or health plan and you should or could be doing so that you get the best care.

Select a county named on the map below and then choose one of the star rating topics above to go to that County Medical Group Report Card page.

Counties where Kaiser Permanente - The Permanente Medical Group - Santa Clara Medical Center provides services:

Santa Clara

Many medical groups also serve patients who live in neighboring counties.

Customer Service Information


Doctor Information

  • Number of primary care doctors: 294
  • Number of Ob/Gyn doctors: 68
  • Number of specialty doctors: 546
  • Number of mental health practitioners: 168


Primary Hospital Affiliations

  • Kaiser Foundation Hosp - Antioch
  • Kaiser Foundation Hosp - Fremont
  • Kaiser Foundation Hosp - Fresno
  • Kaiser Foundation Hosp - San Leandro
  • Kaiser Foundation Hosp - Manteca
  • Kaiser Foundation Hosp - Modesto
  • Kaiser Foundation Hosp - Oakland
  • Kaiser Foundation Hosp - Redwood City
  • Kaiser Foundation Hosp - Richmond
  • Kaiser Foundation Hosp - Roseville
  • Kaiser Foundation Hosp - Sacramento
  • Kaiser Foundation Hosp - San Francisco
  • Kaiser Foundation Hosp - San Jose
  • Kaiser Foundation Hosp - San Rafael
  • Kaiser Foundation Hosp - Santa Clara
  • Kaiser Foundation Hosp - Santa Rosa
  • Kaiser Foundation Hosp - South Sacramento
  • Kaiser Foundation Hosp - South San Francisco
  • Kaiser Foundation Hosp - Vacaville
  • Kaiser Foundation Hosp - Vallejo
  • Kaiser Foundation Hosp - Walnut Creek


Information Technology Use

The below services are offered by providers in this medical group:
  • Patient can email doctor? Yes
  • Online appointment scheduling? Yes
  • Patient gets visit summary that includes patient care instructions? Yes
  • Patient can get test results online? Yes
  • Patient can view their medical record online? Yes
  • Online reminders for preventive and follow-up care? Yes
  • Order medication refills online? Yes
  • Computerized checks that medication is safe for patient? Yes

Kaiser santa clara member services phone number

The computer can warn your doctor(s) if they are trying to prescribe a drug that could cause an interaction with another drug you are taking. Medical groups report whether all, some, or none of the doctors are using computers for this safety check.

300.310/300.320

How do I speak to a live person at Kaiser?

Call 24/7 at 1-833-574-2273 (TTY 711).

How do I get my medical records from Kaiser Permanente in California?

Log in to kp.org and choose Medical Record from the menu at the top. Select from options on the menu on the left side of the screen and follow the onscreen prompts to view and/or download the most commonly requested medical records, including immunizations, test results, visit summaries, and hospital records.

Does Kaiser have a phone app?

Whether you're at home or on the go, the Kaiser Permanente app gives you a simple, secure way to manage your health — all in one place. With the Kaiser Permanente app, you can easily: Email your doctor's office or Member Services with nonurgent questions.

What trauma level is Kaiser Santa Clara?

OVERVIEW. The Trauma Center at Santa Clara Valley Medical Center has been providing high quality trauma care for over 30 years. Our level 1 Trauma Center offers specially trained surgical teams 24/7 for the care of injured patients.