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If your microphone doesn't work, the sound is too low, or other microphone audio issues occur, troubleshoot until the issue is resolved. Check the microphone hardware functionMake sure the microphone has power, is turned up, and correctly connected to the computer.
Update the audio driver in Device ManagerAn old audio driver can cause devices to function incorrectly. Check for and install audio driver updates.
Run Windows UpdateRunning Windows Update installs operating system, software and driver updates that apply to your computer. Run Windows UpdateUpdate your Windows 11 or Windows 10 computer using Windows Update.
Run Windows Update (Windows 8, 7)Update your Windows 8 or 7 computer using Windows Update.
Use the Windows audio troubleshooting toolThe Windows audio troubleshooting tool automatically finds and fixes many computer issues.
Advanced microphone troubleshootingIf your microphone still doesn't work after trying the basic troubleshooting methods, try these advanced steps until the issue is resolved. Configure the sound settingsAdjust Windows sound settings so that the computer recognizes and works with the microphone. Test the microphone after each adjustment to see if the issue resolves. Open Windows Sound settings to troubleshoot a recording deviceOpen Windows Sound settings to troubleshoot a microphone or other audio device.
Make sure the computer recognizes the microphoneAdjust sound settings so the computer detects and works with the microphone.
Set the default audio deviceWhen troubleshooting, set the microphone as the default audio device.
Check the microphone volume and mute settingsMake sure the microphone volume is turned up and not muted when troubleshooting.
Disable audio enhancementsSometimes turning off sound enhancements can resolve issues with the microphone.
Change the audio recording formatUsing a different default audio format might resolve the microphone issue.
Resolve microphone issues when running more than one appMicrophone problems can occur when running more than one application at a time. For example, talking on a headset while playing an online game.
Microphone stops working after a webcam or USB microphone is installedWhen you install a new USB device that includes a microphone, such as a webcam, the new device might become the default audio recording device. You can change the default recording device in Windows.
Microphone does not work with Skype or other Internet softwareIf the microphone is not working with Skype, change the default microphone to resolve the issue.
Bang & Olufsen microphone does not record unless you are directly in front of the PCWith the Bang & Olufsen audio microphone, the microphone does not recognize or record voice unless the speaker is sitting directly in front of the computer. Change the input setting to resolve the issue.
Troubleshoot microphone USB connectionsIf your computer does not detect the USB microphone, or the microphone does not work correctly, troubleshoot the USB connection and the USB ports on the computer. Test the microphone each time you make changes to see if the issue is resolved. Before troubleshooting, disconnect all USB devices from the computer except a USB mouse and keyboard (if in use). This includes hubs, thumb drives, printers, and cameras. CAUTION: Always follow the manufacturer instructions for disconnecting USB devices from the computer. Some USB devices must be turned off and/or ejected before they are disconnected from the computer. Other USB devices support the Windows Safely Remove Hardware feature.
Install USB device manufacturer softwareIf the USB device comes with software, follow the manufacturer instructions to install it.
Troubleshoot the USB microphone with Device ManagerYou might be able to troubleshoot the microphone problem using Device Manager. Depending on how your microphone displays in Device Manager, you might need to reinstall the driver or take some other action to resolve the issue. In Windows, search for and open Device Manager, and then double-click Audio inputs and outputs to expand the list. Find your microphone in the list of devices to begin troubleshooting. Your USB microphone could display in Device Manager by the name of the device, as Unknown Device, or Other Device. Also, the microphone might not display at all. If the device name displays in Device ManagerIf your USB device is listed in Device Manager by its name, the USB ports and basic plug-and-play are working correctly. There is a physical problem with the device or there is an issue with the device drivers. Restart the computer If your USB device is listed in Device Manager by its name, restarting the computer might resolve the issue.
Uninstall and reinstall the USB device software If your USB device is listed in Device Manager by its name, reinstalling the manufacturer software might resolve the issue.
Uninstall and reinstall the USB microphone If your USB device is listed in Device Manager by its name, uninstalling and then reinstalling the device might resolve the issue.
If Unknown Device displays in Device ManagerIf your USB device is listed in Device Manager as Unknown, a driver is not installed or is not set up correctly. To correct the problem, uninstall and reinstall the device driver.
If Other Device displays in Device ManagerIf your USB device is listed in Device Manager as Other Device, the USB ports are working but device drivers need to be installed. To correct the problem, install the USB driver.
If the USB device does not display in Device ManagerIf your USB device does not display in Device Manager, Windows does not detect it. There might be a problem with the USB port or a USB root hub. To correct the problem, first try a different USB port. Then, if necessary configure or uninstall USB root hubs. Try a different USB port If Device Manager does not list your USB device, there might be a problem with the USB port. Connect the USB device to a different port on the computer.
Check the USB root hub properties If the USB device does not display in Device Manager, there might be a power requirement issue. Check the USB root hub properties.
Uninstall USB root hubs Uninstalling USB root hubs causes the computer to reinstall them when you restart the computer.
USB 2.0 device does not work in USB 3.0 port Some USB 2.0 devices do not work in USB 3.0 ports. To fix this, uninstall the USB 3.0 driver in Device Manager.
How do I get my in line mic to work on my PC?Open Settings & Click on the “System” section and select the “Sound” section. Under the “Input” section, select “Choose your input device”, and then select the microphone or recording device you want to use.
How do I fix my microphone line?Click the Playback tab, click Speakers, and then click Properties. 3. Click the Levels tab, and then, under Line In, click the Mute button to enable sound for the line-in connection.
Can I use line in for microphone?Line inputs are not designed for microphones. Although it is possible to use them and it won't harm your mic, there is not enough gain to amplify the microphones level to a line input.
How do I enable Audio line?Plug in your device into the line-in. Then right click the sound icon on the taskbar and go to Sounds -> Recording tab and enable line-in and set it as default device.
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