What is the phone number for blue cross blue shield of illinois

What is the phone number for blue cross blue shield of illinois

Access Your Benefits

You can use our interactive search to find your local Blue Cross Blue Shield Company's website. Your local company can help you to:

  • Change your coverage
  • Estimate the cost of a medical procedure
  • File or check on claim
  • Replace your member ID card
  • Review your balance
  • View your plan details


Looking for Insurance?

Learn about insurance options for Individuals & Families or Employers.

What is the phone number for blue cross blue shield of illinois

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What is the phone number for blue cross blue shield of illinois

Changing Coverage?

If you are moving to a new state, changing jobs, out of work, getting ready to retire, or your employer has stopped offering insurance, Blue Cross Blue Shield can help.

What is the phone number for blue cross blue shield of illinois

Global Coverage

Blue Cross Blue Shield companies provide a best-in-class, comprehensive suite of international products and services for people who live, work and travel internationally, giving them confidence that quality care can be accessed wherever and whenever they need it.

Blue Cross Blue Shield Global™

Current Members

Blue Cross Blue Shield members have access to medical assistance services, doctors and hospitals in most countries around the world. To learn more about your international coverage visit BCBS Global® Core or contact your local BCBS company.

An Expanded Portfolio of International Solutions

Blue Cross Blue Shield offers enhanced coverage and service through its broader portfolio of international health insurance products to meet the unique needs of globally mobile individuals and businesses worldwide. International healthcare coverage is available for employers, individuals and students, providing peace of mind for everyone from short-term travelers to long-term expatriates, for destinations around the world.

Whether you or your business reside inside or outside the U.S., we offer international healthcare products that deliver the security and stability you have come to expect from Blue Cross Blue Shield.

Visit Blue Cross Blue Shield Global to learn more about our full range of international products and services.  

The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.

General Inquiries

1-312-653-6000

Blue Cross and Blue Shield of Illinois
300 E. Randolph Street
Chicago, IL 60601-5099

FEP Service
4002 Loop 322
Abilene, TX 79602

Claims/Customer Service

Blue Cross and Blue Shield of Illinois
P.O. Box 805107
Chicago, IL 60680-3625

Disease/Care Management Programs

Asthma

Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.

Individual and Family PlansContact Information
ACA (Health Reform) Education Hotline (888) 809-2810
New Enrollment (800) 531-4456
Member Customer Service (888) 697-0683
Away From Home Care® (away from home urgent care) Call the toll free number on the back of your ID card
Plans  
Medicare Plans (855) 204-1846
Dental Plans  
Dental Customer Service (800) 367-6401
Dental Sales (800) 367-6401
Additional Contact Information
Illinois Department of Insurance Chicago (312) 814-2420
Springfield (217) 782-4515
Blue Access for MembersSM (BAM) bcbsil.com/member
Blue 365 Deals (855) 511-BLUE
Membership Address Blue Cross and Blue Shield of Illinois
P.O. Box 3004
Naperville, IL 60566-9747

Attn: Membership

Claims Address Blue Cross and Blue Shield of Illinois
P.O. Box 805107
Chicago, IL 60680-4112

How do I contact BCBS of Illinois?

1-877-860-2837 (TTY/TDD: 711) We are available 24 hours a day, seven (7) days a week. The call is free. A live agent can be reached from 8 a.m. to 5 p.m. Central Time, Monday through Friday. Self-service or a voicemail can be used 24/7, including weekends and holidays.

How do I speak to a representative at BCBS Il?

Individual and Family Plans.
1-866-514-8044..
1-800-538-8833..
1-800-646-3000..
1-877-384-9297..

What is the customer service number for Blue Cross Blue Shield?

1 (888) 630-2583Blue Cross Blue Shield Association / Customer servicenull

What time does BCBS of Illinois Open?

We're open 8:00 a.m. – 8:00 p.m., local time, 7 days a week.