Where is billing address on debit card

A billing address is the address connected to a specific form of payment, which is typically a credit or debit card. Companies use the billing address to verify the authorized use of such a card. It is also where companies send paper bills and bank statements.

Billing addresses must match what the card issuing bank has on file, or the attempted purchase may not go through. When the cardholder moves, the billing address must change to match the holder's current address. This can be accomplished by contacting the card issuing bank.

The billing address is different than the shipping address, which is the address where packages get delivered to. Billing and shipping addresses may be the same, but are sometimes different. When the billing address is different than the shipping address, additional order verification may be necessary to validate the order.

A billing address also allows online merchants to reduce fraud through a service provided by the card networks (i.e., Visa/MasterCard/American Express) called Address Verification System (AVS). AVS compares the numeric portion of the billing address that you provide to the merchant with the billing address on file with your card issuer.

For example, if your billing address is: 123 Main Street, Somewhere, CA 94000 it would check the '123' in the address and the '94000' zip code.  AVS is used in addition to other fraud prevention techniques such as CVV2 (Card Verification Value) values and authorization with the card issuer.

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Last updated on May 11, 2022

If your billing address has recently changed, update the information in your account to prevent transactions from being declined.

How to change the billing address for your card

To change the address associated with a debit or credit card:

  1. Sign in to Payment methods.
  2. Find the card you want to update.
  3. Click Edit.
  4. Update your billing address.
  5. Click Update.

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Moving? Be sure to update your credit card issuer by changing your billing address. This allows your issuer to distribute important card-related mail (such as your monthly credit card statement) to the correct location. An updated billing address can also protect you from identity theft and credit card fraud.

Even if you have not moved recently, make sure your billing address is accurate. Incorrect billing addresses can mean delays in receiving statements and even transaction denial when you try to make a purchase. If you’re lost, our complete guide to checking and changing your billing address will give you the directions you need and deliver you to the right place.

Find The Best Credit Cards For 2022

No single credit card is the best option for every family, every purchase or every budget. We've picked the best credit cards in a way designed to be the most helpful to the widest variety of readers.

What Is a Billing Address?

A billing address is the address a credit card issuer associates with your credit card account. This address may be used not only for billing and reporting purposes but also for identity verification during card transactions. While they can be the same, a billing address is distinct from a shipping address and has a different purpose. Several major differences set these two addresses you might enter when making an online purchases apart:

  • A billing address is used as the location where credit card statements, billing information and cards that are linked to your account are sent.
  • A shipping address is the location where online orders, mail and packages are sent.
  • Credit card issuers use billing addresses to verify a cardholder’s identity and to send important information.
  • A merchant can protect against identity theft by using billing addresses when they use an address verification system, like entering your ZIP code when at the gas pump.

Why a Credit Card Issuer Needs Your Billing Address

An issuer needs your billing address to mail you important documents and cards linked to your account, to protect you from identity theft or credit card fraud and to verify your identity when exchanging information with credit bureaus. Address reporting to the credit bureaus does not affect your credit score.

How To Change Your Billing Address

There are several options if you need to change your billing address:

  1. Website or App: Change your billing address on your credit card issuer’s website or its mobile app.
  2. Customer Support: Request your billing address to be changed by calling the number located on the back of your credit card and speaking with someone from customer service.
  3. Via Mail: In the space for address changes on the backside of the payment coupon included with your monthly statement, write the new address. On the frontside, be sure to check the box that indicates you are changing addresses.
  4. In Person: If you are located near your credit card issuers branch, you can speak with one of the company representatives able to help you update your mailing address.

If your card issuer is also your bank and your accounts involve a debit card, checking account and a credit card, changing your credit card address may not automatically make the change for the other two billing addresses. It is important to double-check every card or account associated with an institution to ensure each of the addresses have been updated.

How To Change Your Billing Address with American Express

Amex cardholders may update billing addresses through the online account portal. Authorized users may need to call in to the issuer to change an address, as only primary cardholders may update addresses online.

How To Change Your Billing Address with Bank of America

For Bank of America, log into your online account or call the customer service number. Along with those options you can also change your billing address at a Bank of America financial center.

How To Change Your Billing Address with Capital One

For Capital One, log into your online account and click on your icon in the right corner, then click on “profile” and edit your contact information. You can also change your billing address at a Capital One branch or call the customer service number.

How To Change Your Billing Address with Chase

When you visit your online account at Chase, select “Profile and Settings” to submit a change of billing address request. You can also call the company’s customer service department.

How To Change Your Billing Address with Citi

You can change your billing address by logging into your online Citi account. You may also change your address by contacting Citi customer service by online chat or by phone.

How To Change Your Billing Address with Discover

For Discover, you can log into your online account. You also can change your address by contacting Discover customer service.

How To Change Your Billing Address with U.S. Bank

To submit a change of address request with U.S. Bank, you can log in to your online account. After opening the menu bar, select “Customer Service” then follow that up by selecting “My Profile. On a mobile device, press “Menu” and then press “Edit Preferences” followed by “Update My Profile.” On the mobile app press “Menu” and then press the gear icon.

Another way to change your address is by calling U.S. Bank customer service.

How To Change Your Billing Address with Wells Fargo

For Wells Fargo, to submit a change address request, sign in to your online account. When in your account select “Update Contact Information.” You can also change your address by contacting the company’s customer service line.

How To Check the Billing Address For a Credit Card

Finding the address printed on your billing statements is typically the easiest way to verify your billing address. If you haven’t received the statements, check via your issuer’s website, mobile app or by calling the number printed on the back of your card.

How To Fix Billing Address Errors

Whether by typo or glitch, billing address errors happen. You may discover this when your card is declined or you don’t receive a statement you’re expecting.

  • Logon or pick up the phone and check your billing address with your respective credit card issuer directly. You may need to change it, but most issuers make this a fairly straightforward process via phone, web or mobile app.
  • Make sure the spellings of your billing address and name match with your credit card and banking account.
  • If there is a second line in your address (i.e. an apartment or unit number), ensure that it is in the correct spot (the second line of the address field).

Find The Best Credit Cards For 2022

No single credit card is the best option for every family, every purchase or every budget. We've picked the best credit cards in a way designed to be the most helpful to the widest variety of readers.

Bottom Line

If you recently moved and have not been receiving important documents from your bank or your new card is getting declined when you try to use it, check to make sure your billing address is updated correctly. An updated credit card billing address will ensure you receive documents your credit card issuer is sending to you, help prevent identity theft and ensure you can use your card anywhere an address verification is required.

How do I find my debit card billing address?

Check with electronic statements If that's the case for you, you can find your billing address on electronic statements you're getting from your card's issuer. Alternatively, you can often find your mailing address by logging into your online banking account and checking your personal information.

Where can I find the billing address?

Your credit card statements show your billing address if you receive the statements by postal mail. If you receive online statements, your billing address is generally found in the header of the email. Your billing address is found in your online banking account or on the settings or profile page.

Does billing address have to be the same as debit card?

Billing addresses must match what the card issuing bank has on file, or the attempted purchase may not go through. When the cardholder moves, the billing address must change to match the holder's current address. This can be accomplished by contacting the card issuing bank.

What exactly is a billing address?

What is a billing address? In the context of credit cards, a billing address is an address associated with your card's account that details where you'd like to send your billing information.