American equity investment life insurance company complaints

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American Equity Investment Life Insurance Company

Company Profile

Company Information

American Equity Investment Life Insurance Company is an American-owned and operated company headquartered in the heart of the Midwest. They are a leader in the fixed index annuities marketplace. American Equity’s growth and success is attributed to a dedication to excellent customer service and an emphasis on building customer relationships. Guided by their principles of excellence, they do more than sell annuity products—they are dedicated to fostering opportunity and innovation to meet the ever-changing needs and goals of retirement.

Assets and Liabilities

Ratings

A.M. Best

(4th of 15 ratings)

Standard & Poor's

(7th of 20 ratings)

Fitch

(7th of 21 ratings)

Comdex

(percentile of rated companies)

Annuity Products Offered by American Equity Investment Life Ins Co

Multi-Year Guarantee Annuities

Fixed Indexed Annuities

Updated Oct 17, 2022

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Full-time, Part-time

Job Status (2)

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Found 61 of over 67 reviews

62% Recommend to a Friend

Found 61 of over 67 reviews

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Top Review Highlights by Sentiment

Pros

• "Great culture, tons of benefits, appreciated and valued." (in 5 reviews)

• "Amazing bonus you get every year twice a year." (in 4 reviews)

Cons

• "Long hours and unreasonable deadlines." (in 3 reviews)

• "Management blatantly lies about promotions and raises as a means to motivate employees to work harder." (in 2 reviews)

Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

1. Current Employee, more than 1 year

   Pros

   Progressive company that allows work flexibility and a 37 (!!!) hour work week! The group I work with is amazing and super-supportive. Plus, in addition to the 37-hour work week (which amounts to almost 20 days off in the year!), the benefits program is amazing!

   Cons

   The work can be intense but that's expected when working for a publicly-traded company, and we're rewarded for our hard work!

2. Former Employee, more than 3 years

   Pros

   The benefit is great (Health, Dental, and Vision). ESOP, 401k match, and generous PTO. Has full flexibility to WFH, in-office, or hybrid.

   Cons

   The pay can be better to match the industry.

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3. Current Employee, more than 1 year

   Pros

   Only work till 1 pm on Fridays, great benefits, generous PTO, bonuses throughout the year. Co-workers are great. I feel they care about their employees.

   Cons

   The company is going through a lot of changes and that has led to a lot of people leaving. I like the new CEO and feel he is trying to do his best to move our company forward. However, the technology departments are very siloed and there is no vision for how to perform the needed upgrades. I feel the company needs to hire more developers to help us get our servers upgraded and to finish some much-needed enhancement projects. Also, the pay needs to be increased. For senior positions, it is way below what other companies are paying. You need to pay for your talent so they don't leave!

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4. Current Employee, more than 1 year

   Pros

   Whole team was like a family with managers listening to their employees.

   Cons

   Unfortunately our department canceled commercial mortgage line business and had massive lay offs across the team. The company is going through a lot of transitioning which comes at huge costs to employees. Growth is limited as there aren't many tiers/levels within departments.

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5. Current Employee, more than 1 year

   Pros

   I have worked for several companies, both large and small. American Equity has been the best experience as an employee by far. We can start with the usual pros: Great benefits, paid vacation, paid volunteer time, competitive salaries, lots of employee engagement, predictable schedules, and off at 1 PM. on Fridays. What's more important, however, is the team-first atmosphere that trickles down from leadership to me as an employee. I have never once felt like I am less important than anyone else. There is a ton of flexibility built in, and managers are generally very understanding if something comes up and you need to leave early or take the day. I feel like my work here matters, and my job as an employee in the grand scheme of things is valued. My managers care about my development as a professional and making me better in what I do every day. I have been able to access different tools to improve my work and was able to use feedback as a driver for success. This is a top down culture, driven by valueing employees, no matter the position, and making sure everyone has what they need to succeed.

   Cons

   Sometimes I wish we had more touchpoints with company leadership but in my almost two years here, they have made continous efforts to increase ELT visibility and communications. While remote work is possibile and has the support of most managers, the company is lacking a consistent policy that applies to everyone. Often times, we don't know who is going to be in the office or not because schedules change so much and people make individual decisions on when to come in and when not. However, as mentioned, remote work continuous to be an option for those who chose to stay home.

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6. Current Employee, more than 5 years

   Pros

   I absolutely love my job. I feel challenged and supported by my leader as well as by my coworkers and team members. Lots of growth available. I enjoy working in an environment that values personal and professional growth, and I’ve loved watching my team members get promoted in to other roles in the company. Amazing benefits. The company truly cares for every single employee. Environment is very fast paced, and while projects and objectives may change very quickly, if you can go with the flow a bit you’ll be just fine.

   Cons

   Lots of opportunity to streamline processes, but otherwise can’t think of anything!

   Continue reading

7. Former Employee, more than 1 year

   Review

   Oct 10, 2022 - Commercial Mortgage Analyst in West Des Moines, IA

   Recommend

   CEO Approval

   Business Outlook

   Pros

   Relaxed work environment, hybrid opportunities, 37 hour work week

   Cons

   Transitional company with unsteady goals.

8. Former Employee, more than 1 year

   Horrible Company

   Aug 5, 2022 - Associate Actuary in West Des Moines, IA

   Recommend

   CEO Approval

   Business Outlook

   Pros

   Occasional departmental outings and dinners on the company dime.

   Cons

   This company is horrible, never work here. The company is constantly striving to cut costs which leads to an environment where the actuarial department is constantly understaffed and over worked. The incentive system is such that management and executives are constantly is trying to decieve employees in order to get them to work as many hours as possible. They promise a 37 hour week and 160+ hours of PTO. But they don't tell you is you only get that if you complete 50-70 hours worth of work every week. I was regularly given 20 hour projects Friday afternoon and told they were due by Monday morning.. Employees are regularly asked to cancel vacations and explicitly told that individually taken PTO days are to be made up on the weekend. The turn over is extreme, so almost no one stays longer than a year. Management blatantly lies about promotions and raises as a means to motivate employees to work harder. People get fired regularly for seemingly no reason. On top of all that, the company has a few business practices in the way they treat their customers that I percieve to be blatantly fraudulent and preying on our societies more valuable senior citizens.

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9. Pros

   Good pay and no weekends

   Cons

   Care more about their employees and their families

10. Current Employee, more than 1 year

    ok

    Sep 10, 2022 - Service Specialist in West Des Moines, IA

    Recommend

    CEO Approval

    Business Outlook

    Pros

    benefits, hours, schedule, pto, holidays

    Cons

    pay, management, co workers, flexibility, compensation

    Continue reading

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