Choose from the selections below or on the left to contact a representative and get assistance with questions and requests related to your clients' Kaiser Permanente account. Show
Broker Compensation Services Call for statewide assistance with commission issues and broker of record letters. Phone: 1-800-440-2323 (toll free) Fax: 855-KP-PAYMENT (855-577-2963) Hours: Monday through Friday, 8:30 a.m. to 5 p.m. Client Services Unit Get forms, reports, and more to help better serve your clients. Phone: 1-866-752-4737 (toll free) Fax: 951-549-3436 E-mail: Hours: Monday through Friday, 8 a.m. to 5 p.m. Membership Accounting Contact Membership Accounting for help with:
Kaiser Permanente Insurance Company (KPIC)Phone: 1-800-554-3099 (toll free) Hours: Monday through Friday, 8 a.m. to 5 p.m. HMOPhone: 1-800-790-4661, option 1 Hours: Monday through Friday, 8:30 a.m. to 5 p.m. Membership forms processing Forms may be faxed or mailed. Please do not mail payments to these locations. Northern CaliforniaFax: 858-614-3344 Southern CaliforniaFax: 858-614-3345 KPICKaiser Foundation Health Plan, Inc. HMO Northern CaliforniaKaiser Foundation Health Plan, Inc. HMO Southern CaliforniaKaiser Foundation Health Plan, Inc. California Service Center For membership and billing questions or information about plans, available services, and other nonmedical concerns. Phone: 1-800-790-4661, option 1 or, 1-800-731-4661, option 2 Hours:
Medicare plans Phone: 1-888-664-2108 (toll free) Hours: Monday through Friday, 7:30 a.m. to 6 p.m. Renewal management Contact us for help with the renewal process. Phone: 1-800-790-4661 (toll free), option 2 Hours: Monday through Friday, 8:30 a.m. to 5 p.m. Contacts for member questions Below youll find the departments and telephone numbers to help your clients employees with:
Agency profileKAISER PERMANENTE - SOUTHERN CALIFORNIAThe agency provides health insurance for people of all ages in Los Angeles county and southern California. There are no geographic restrictions. Address 393 E. Walnut St. Pasadena , Los Angeles 91188 (Physical) Get directions Site Hours Customer service is available Monday through Sunday, 24 hours per day.
All services by this agencyHealth Insurance/Dental CoverageMedical Information ServicesMedicare Advantage Plan EnrollmentHow do I speak to a live person at Kaiser?Call 24/7 at 1-833-574-2273 (TTY 711).
What is the Kaiser Southern California group number?Kaiser Permanente HMO (California) - Group #7145 (Northern CA), Group #230178 (Southern CA)
Can I use Kaiser in Southern California?If you're enrolled in one of these plans in either the Northern California or Southern California region, you may receive visiting member services in the other California region. When you visit any Kaiser Permanente region, your coverage is the same as it is in your home region. The 90-day limit does not apply.
How do I contact Kaiser Advice Nurse Southern California?Who can I call for Medical Advice 24/7? Call 1-833-KP4CARE (1-833-574-2273) for medical advice at any time, 24 hours a day, every day.
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